Jyoti Bhati
New Delhi
Summary
Dynamic and versatile professional with robust expertise in aviation operations and business development, aiming to leverage skills in leadership training and strategic growth to drive organizational success.
Overview
5
5
years of professional experience
Work History
Business Development Manager
Uwon Aviation Pvt. Ltd.
New Delhi, India
05.2024 - Current
- Drove business growth and expanded aviation training programs by identifying new opportunities and implementing market development strategies.
- Guided prospective students through the admissions process, providing personalized counseling and support.
- Built and maintained strong relationships with students, parents, and stakeholders to enhance engagement and satisfaction.
- Managed daily operations, record-keeping, and reporting while contributing to organizational goals through effective planning and coordination.
Customer Service Executive
Asiana Airlines
New Delhi, India
09.2023 - 04.2024
- Oversaw airport operations to ensure efficient flight turnarounds and seamless passenger services in a fast-paced environment.
- Coordinated with operational teams and stakeholders to address challenges and minimize disruptions to daily schedules.
- Maintained high service standards by enhancing passenger experience and ensuring operational efficiency.
- Ensured compliance with safety, security, and regulatory requirements while supporting the smooth execution of flight operations.
Relationship Manager
Pasco Nexa
New Delhi, India
01.2021 - 08.2023
- Drove business growth by identifying client needs and delivering tailored solutions aligned with their objectives.
- Built and maintained strong client relationships through consistent engagement and a customer-focused approach.
- Represented the organization at industry events and networking forums to generate leads and expand business opportunities.
- Monitored sales performance and contributed to revenue growth through strategic account management and sales initiatives.
Education
Bachelor of Commerce - Charted Accountancy
Aggarwal University, MDU Rohtak University
Rohtak, HR01-2020
Diploma of Higher Education - Commerce
Sir C. L Senior Secondary School
Faridabad, HR01-2016
Master of Business Administration - Human Resource Management
Subharti University
Skills
- Relationship management
- Sales strategy
- Client engagement
- Adaptive problem solving
- Team collaboration
- Networking ability
- Sales training
- Training and mentoring
- Strategic decision-making
- Time management
- Conflict resolution
- Safety compliance
- Aviation industry knowledge
Languages
Hindi, Haryanvi, English
First Language
Hobbies and interests
- Travelling and exploring new cultures
- Exploring new areas of interest
- Listening to podcasts and various types of music
- Networking
Timeline
Business Development Manager
Uwon Aviation Pvt. Ltd.
05.2024 - Current
Customer Service Executive
Asiana Airlines
09.2023 - 04.2024
Relationship Manager
Pasco Nexa
01.2021 - 08.2023
Bachelor of Commerce - Charted Accountancy
Aggarwal University, MDU Rohtak University
Diploma of Higher Education - Commerce
Sir C. L Senior Secondary School
Master of Business Administration - Human Resource Management
Subharti University