Suman Sourabh

Current job responsibilities include:

• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Generate AUM (Assets Under Management) through financial solutions.
• Identified partnership opportunities and established favorable business connections.
• Negotiating all contracts with prospective partners & clients.
• Developed and delivered polished sales presentations in order to highlight product and service quality.
• Forecasted trends and recommended improvements based on financial risk analyses.
• Completed filings and upheld strict compliance with agencies & partners.
• Implemented service improvements to enhance sales cycle.

Job responsibilities include:

• Supervised 14-15 employees on standards, efficiency and conflict resolution for best-in-class customer service.
• Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Established performance goals for employees and provided feedback on methods for reaching those milestones
• Implemented quality assurance practices, marketing strategies & campaign to increase sales
• Maintained effective customer service by responding to service requests quickly to increase overall sales
• Managed healthy relationship with top management of IOCL

Job responsibilities include:

• Coached and counseled 15-17 sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
• Recruited and hired top-level talent to add value and expertise to sales department
• Targeted and prospected for new business through marketing, individual creativity and innovation
• Researched competitors' activities and products to uncover new trends
• Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities
• Quality of focus areas being: Client acquisition, Client activation & cross selling of various products
• Managing key customer relationship building and sustaining investment relationship with HNI clients.

· Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.

· Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities

· Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.

· Managing healthy relationship & liaison with senior management of SBI Bank.

• Researched sales opportunities and possible leads to exceed sales goals and increase profits
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
• Build network and spheres of influence in order to grow prospect lists
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
• Listen and draw out the concerns/Problems of others to identify possible solutions.
• Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters
• Developed and led sales training initiatives for employees and teams across organization.
• Developed sales strategy based on research of consumer buying trends and market conditions
• Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics