Jyotsana Prashant Gaikwad
Navi Mumbai
Summary
Resourceful Center Head known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and positive outcomes in challenging environments.
Overview
9
9
years of professional experience
Work History
Center Head
Cocoon Preschool & Daycare Centre
Navi Mumbai
04.2023 - Current
- Directed the design and implementation of strategies to ensure successful center operations.
- Monitored daily financial transactions, prepared budgets, and analyzed expenses to maximize profits.
- Initiated improvements in operational procedures to enhance efficiency levels within the center.
- Resolved customer complaints promptly by providing appropriate solutions and alternatives.
- Scheduled staff shifts according to workloads to meet changing demands throughout the day.
- Created a positive work environment through team building activities, constructive feedback sessions, and employee recognition programs.
- Ensured compliance with all applicable laws related to safety standards in the workplace.
- Organized promotional events such as seminars or workshops to attract new customers.
- Collaborated with other departments within the organization in order to ensure smooth functioning of operations across centers.
- Collected customer fees, managed refunds, and provided complete sales documentation.
- Developed and deepened relationships with center children and families.
- Delegated work to staff, setting priorities and goals.
Centre Head
Mind Planet International School
Navi Mumbai
01.2022 - 03.2023
- Supervise preschool teachers and childcare workers.
- Hire and train new staff members.
- Provide professional development opportunities for staff.
- Establish policies and communicate them to staff and parents.
- Develop educational programs and standards.
- Maintain instructional excellence.
- Assist staff in communicating with parents and children.
- Meet with parents and staff to discuss students' progress.
- Prepare budgets and allocate program funds.
- Ensure that facilities are maintained and cleaned according to state regulations.
Owner
Learn N' Play Activity Centre
05.2018 - 01.2020
- Recruiting, training, and supervising a team of staff, including instructors
- Planning and organizing appropriate indoor activity programmed
- Handling booking enquiries
- Ensuring compliance with safety regulations
- Developing new activities
- Dealing with queries, complaints
- Promoting and marketing the business
- Maintaining customer service standards
- Attending training courses to keep qualifications up to date
Centre Head
Jumbo Poddar Kids (Daycare)
01.2016 - 01.2018
- Regularly monitors and assess centers performance and financial results and determine course of action
- Ensures center facilities meets and complies with operating standards, and the center is safe and secure for the children and staff
- Handles parent's queries and objections and escalates major issues to the seniors in a timely manner
- Plans and implements activities to develop collaborative partnership with parents which includes regular communication and meetings with parents
- Leads and motivates the staff to achieve collective goals for the center
Education
Jolly Phonics & Brain Stimulation - Skill Development
PeralKidzz
Mumbai01-2019
Bachelor of Arts - ARTS
N. G Marathe Acharya College of Arts Commerce & Sc
Mumbai04-2003
Skills
- Innovation management
- Staff Development
- Program Management
- Staff evaluations
- Educational growth
- Training and coaching
- Records coordination
- Team Development
- Training and mentoring
- Family relations
- Student assessment
- Parent Communication
- Recordkeeping requirements
- Space organization
- Business promotions
- Classroom Supervision
- Student and family relations
Languages
English, Hindi, Marathi & Gujarati
Timeline
Center Head
Cocoon Preschool & Daycare Centre
04.2023 - Current
Centre Head
Mind Planet International School
01.2022 - 03.2023
Owner
Learn N' Play Activity Centre
05.2018 - 01.2020
Centre Head
Jumbo Poddar Kids (Daycare)
01.2016 - 01.2018
Jolly Phonics & Brain Stimulation - Skill Development
PeralKidzz
Bachelor of Arts - ARTS
N. G Marathe Acharya College of Arts Commerce & Sc
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