A results-driven finance professional with over 16 years of experience in financial and mortgage operations. Specializing in loan syndication, servicing, trade support, and reconciliation, I leverage advanced financial tools, including Loan IQ, to drive operational efficiency and process improvements. As a dedicated people manager, I have successfully led cross-functional teams, mentor emerging talent, and cultivate a collaborative environment focused on achieving exceptional service delivery. My expertise in analyzing KPIs and trends supports strategic decision-making and the effective management of complex loan lifecycles, ensuring sustained business success.