K Subramanyam
Hyderabad
Summary
Proven expert in financial analysis and escrow management, I excelled at Cognizant Technology Solutions by enhancing document review accuracy and multitasking across complex banking processes. Leveraging strong analytical skills and effective communication, I significantly contributed to optimizing loan modification procedures and customer service excellence.
Overview
9
9
years of professional experience
Work History
Senior Process Associate
Cognizant Technology Solutions
Hyderabad
08.2022 - Current
- Conducted through KYC verification, including identity verification, document validation and customer profiling
- Ensured complaince with regulatory requirements such as AML, CIP, and OFAC guidelines
- verified customer-submitted documens such as income proofs, property deeds, and credit reports which the verification happens with equifax, experian, transunion and DTI, PITI ratios
- identified potential fraud or discrepancies in borrower profiles through advanced screening tools
- collaborated with compliance teams to implement processes in line with us mortgage regulations
- monitored and reported suspicious transactions to relevant authorities ensuring AML adherence.
- worked closely with underwriters credit analysts and legal teams to ensure smooth loan approval processes
- Mainted 100% complaince with internal and external audits for KYC-related processes.
Process Associate
Adaequare Info Pvt Ltd
Hyderabad
08.2020 - 08.2022
- As a process associate, I work on Loan Modifications, Loan Foreclosure, Audit Compliance and Notarization.
- I am responsible for delivering the accurate quality in generating the modification documents related to certain changes.
- I work for the clients (HomePoint, LoanCare, M&T Bank, Rushmore, Umpqua Bank, RoundPoint, Mr. Cooper) to generate the partial claim documents by modifying the original mortgage document.
- I also work on the process called Image Parsing, which involves filtering and minimizing the required mortgage documents to be processed for modifications, and I am responsible for auditing the partial claim document of the mortgage, which will be sent to the borrower for their signatures and notary purposes.
- As a part of my responsibilities, I work as a trainer for the process called Document Solutions, which deals with modifications and foreclosures.
- Make calls to the borrowers to get their notarization done after generating the modification documents.
Customer Relationship Officer
Genius Consultans Ltd
Hyderabad
10.2015 - 09.2018
- Data entry operation for the whole store paperwork.
- Maintain the database and records, sending data as a back-end executive.
- Preparing the documentation related to customer issues, and following up on emails related to cellular, network issues, and service tickets.
- Handling the issues related to prepaid and postpaid services.
- Responsible for the activation of SIM cards and auditing the provided IDs' proofs.
- Resolving the queries with proper follow-up through emails.
- Completing the leads from the back end, which relates to corporate.
Education
B.Com Computers - Commerce
Lal Bahadur Educational Society
Mehidipatnam03-2014
Skills
- Calculations and analysis
- Verbal and written communication
- Debt-to-income ratios
- Income verification
- Document review accuracy
- Financial analysis proficiency
- Escrow management
- Data entry efficiency
- Compliance awareness
- Multitasking capacity
- Loan modification
- Credit report analysis
- Loan modification experience
- Product promotion
- Retail sales customer service
- Critical thinking
Languages
Telugu
First Language
Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Personal Profile:
Name: K. Subramanyam
Father's Name: K. Srinu
Marital Status: Married
Present Address: 10-4-34, Flat no: 4, Block-B, Moonrock Apartments, Humayun Nagar, Masabtank, Hyderabad- 500028
Timeline
Senior Process Associate
Cognizant Technology Solutions
08.2022 - Current
Process Associate
Adaequare Info Pvt Ltd
08.2020 - 08.2022
Customer Relationship Officer
Genius Consultans Ltd
10.2015 - 09.2018
B.Com Computers - Commerce
Lal Bahadur Educational Society