Seasoned technology executive with a strong business orientation (MBA) with over 28 years of experience in leading global technology strategy and delivery firms .
Particularly adept at implementing large scale QA and automation , Project & Program Management, Archival practices that improve business agility while reducing rework.
Extensive knowledge of pharmaceutical and Telecom industries.
Collaborative leader with a track record of building strong partnerships with business and technology functions to achieve business outcomes.
Recognized for building strong teams and driving employee engagement.
Thought leader with two published books and speaker at key industry events.
Overview
28
28
years of professional experience
Work History
DIRECTOR - Data, Digital & IT - APD , Novartis
NOVARTIS
06.2016 - Current
Efficiently ran and expanded services for Factory Services Unit with Shared Services Function in DDIT
Expanded services multifold for Testing, Archival, Performance Engineering and Project Management as a Service Functions
Optimized operational processes using analytics tools to address client-specific metrics.
Trained and guided team members to maintain high productivity and performance metrics.
Implemented business strategies, increasing service reach, and effectively targeting new areas.
SENIOR MANAGER / VICE PRESIDENT
ACCENTURE
09.2007 - 05.2016
Testing practice Champion / Capability lead for Health & Public Services Unit covering 1100+ Testing professionals - supporting 5000+ strong delivery organizations at Accenture
Delivered for engagements having budget spend over $60M and team size running into 1000+
Helped save over $45 million in 4 years for one client
For India's biggest Telco - helped set testing practice and improve test maturity
For a leading Indian Telco, over 4 months helped establish, execute and streamline testing the roll-out for new 4G Services for 220 Million customers
As a Program Test Manager/Lead led and reported to the CIO and Program directors, End-to-end test program 2 managed for a large-scale transformation project rolling out new Retail system for 30+ stores in the UK.
Spearheaded large-scale programs/CoEs for key clients with overall accountability for project deliverables, stakeholder management, client satisfaction, schedule management, requirements management and overall project team performance
MANAGER
COGNIZANT
12.2005 - 09.2007
Head of Business Development Support for Offshore Communications, Delivery Manager for multiple accounts, and Program Manager for Tele Management Forum Projects for several global events
A key player in the implementation of strategic business development plans, ensuring organizational growth, targeting maximum profitability & cost-effectiveness
Comcast, USA - Setup a Level-2 (L2) support operations as a service delivery support lead
Helped improve Lead-to-Cash (L2C) efficiency by improving order flow-through for triple-play services.
ASSOCIATE CONSULTANT
TATA CONSULTANCY SERVICES
09.1996 - 12.2005
Offshore delivery portfolio leader for enterprise portfolio lead for Enterprise Marketing & Sales Automation IT delivery programs
Telco Domain SME consultancy, Post-merger systems rationalization consultancy, Test Process Consultant, designer, and architect for a Canadian wholesale carrier
Developer, Architect and Designer for systems across Service Assurance, Corporate Finance, and Service Fulfillment for a North American Telco.
Conceptualized, automated and helped implement an employee self-service automation system for the firm.
Education
MBA - Business Administration And Management
EDINBURGH BUSINESS SCHOOL, HERIOT-WATT UNIVERSITY
Edinburgh, UK
06.2019
BACHELOR OF ENGINEERING - Computer Science And Engineering
COIMBATORE INSTITUTE OF TECHNOLOGY, BHARATHIAR UNIVERSITY
Coimbatore
04.1996
Skills
Quality Engineering and large-scale testing program management delivery
Global Program Delivery / Test Strategy and Management / End-to-end SDLC model / Thought Leadership
Published "Science of Selenium"- A Test automation book for Selenium published by BPB Publications which has sold over 100 million technical books. This book featured in the Amazon Topselling books (1-100) list for over a year.
Second book "Python Data Visualization Essentials Guide" was launched in July 2021.
Self-Published "Innovations in Testing" - covering essays in Testing/Quality Engineering via Amazon Kindle Direct Publishing and made it free via SlideShare.
Published 180+ articles so far in LinkedIn covering various topics (Primarily focusing on Testing and Telecommunications Industry)
Intelligent Testing Skills Needed for Next Generation Testing in Communications Industry, Testing Experience Magazine Edition 21 March 2013 - An exploration of skills needed for next generation of testers with a focus on Telecom industry.
Personal Information
Nationality: INDIAN
Marital Status: Married. Two daughters
Industryexperience
Life Sciences
Healthcare
Telecommunications
Insurance
Retail
References
Upon request
Hobbies and Interests
Reading, Writing, Quizzing
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Malayalam
Beginner (A1)
Timeline
DIRECTOR - Data, Digital & IT - APD , Novartis
NOVARTIS
06.2016 - Current
SENIOR MANAGER / VICE PRESIDENT
ACCENTURE
09.2007 - 05.2016
MANAGER
COGNIZANT
12.2005 - 09.2007
ASSOCIATE CONSULTANT
TATA CONSULTANCY SERVICES
09.1996 - 12.2005
MBA - Business Administration And Management
EDINBURGH BUSINESS SCHOOL, HERIOT-WATT UNIVERSITY
BACHELOR OF ENGINEERING - Computer Science And Engineering
COIMBATORE INSTITUTE OF TECHNOLOGY, BHARATHIAR UNIVERSITY
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