Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Store Manager
RELIANCE VISION EXPRESS PVT LTD
Mumbai, Maharashtra
11.2017 - 05.2019
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Created work schedules according to sales volume and number of employees.
Rotated merchandise and displays to feature new products and promotions.
Reported to district manager regarding all store and staff issues, financial goals and sales.
Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
Managed inventory control, cash control and store opening and closing procedures.
Proprietor
DARSH OPTICIANS
Mumbai, Maharashtra
09.2015 - 08.2017
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
EYE TESTING.
MARKETING.
STOCK PURCHASE..
Developed and managed relationships with vendors and suppliers.
Senior Sales Executive
HOLLYWOOD OPTICIANS PVT LTD
Mumbai, Maharashtra
10.2014 - 08.2020
Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments.
Executed marketing programs and methodologies to increase customer loyalty.
STOCK TAKING EVERYMONTH.
ATTENDING EYE CAMP.
Senior Customer Service Associate
GANGAR EYENATION
Mumbai, Maharashtra
06.2011 - 05.2013
Coached new team members on service techniques and provided scoring through quality assurance program.
Handling Walking Customer
Visual Merchandising
Preparing every day transaction reports and mailing to Head Office.