Senior Process Executive cognizant technology solutions pvt ltd
Hyderabad
10.2019 - Current
Generated monthly metric reports, interpreted results and developed processes and solutions
Analysis, validation & quality check of Business before adding it in to Maps.
Adaptable to different platforms whenever there is a requirement.
Conducting refresher training for new joiners and feedback to them.
Completing daily assigned targets according to the workflow.
Conduct briefings and team meetings for team status updates, new product information, policy and procedures change etc.
Involved in Error analysis, made by the editing team and providing the feedback to improve the product quality.
Providing regular productivity reports to the management with feedback summary of the sub-ordinates and impact assessment.
Reports issues discrepancies and follow through to ensure that all issues are resolved.
Taken tool initiatives to enhance the tools and operations quality
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