Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAMAL SINGH

Air Operations Executive
New Delhi

Summary

Dynamic Air Operations Executive with a proven track record at Ecom Express Ltd, excelling in strategic planning and operations management. Adept at optimizing cargo processes and enhancing service delivery, leveraging strong communication skills to foster relationships with airlines. Committed to continuous improvement and operational excellence in fast-paced logistics environments.

Overview

6
6
years of professional experience

Work History

Air Operations Executive

Ecom Express Ltd
03.2019 - 06.2025

I have been performing my responsibilities with high efficiency and dedication, backed by extensive experience in operations and team coordination. My role involves end-to-end management of inbound and outbound air cargo processes, ensuring smooth operations, timely deliveries, and excellent service standards.

Key Responsibilities:

  • Inbound & Outbound Coordination: Proactively follow up with co-loaders and airlines to secure timely connections for both inbound and outbound shipments, minimizing delays and ensuring uninterrupted cargo flow.
  • Cargo Retrieval & Handling: Closely monitor airline schedules and coordinate with handling teams to ensure on-time retrieval of inbound cargo, maintaining accuracy in documentation and compliance with airline and customs requirements.
  • Outbound Cargo Management: Manage the complete outbound cargo booking process, from slot reservations to final confirmation, ensuring shipments are booked in compliance with weight, volume, and airline regulations.
  • Airline Liaison & Upliftment Monitoring: Maintain continuous communication with airlines to track upliftment status of outbound shipments, proactively resolving any operational challenges and ensuring successful cargo upliftment.
  • Operational Excellence: Collaborate with internal teams to streamline workflows, optimize cargo movement, and improve turnaround time, contributing to enhanced service delivery and customer satisfaction.
  • Problem Solving & Escalation Management: Act swiftly to address operational bottlenecks, coordinate with stakeholders to resolve discrepancies, and ensure contingency measures are in place for smooth cargo movement.
  • Team Collaboration: Work effectively with colleagues and cross-functional departments to achieve collective goals, maintain transparency, and foster a positive work environment.
  • Compliance & Documentation: Ensure strict adherence to operational guidelines, airline policies, and regulatory requirements, maintaining accuracy in documentation and reporting.

Key Strengths & Impact:

  • Proven ability to manage complex cargo operations under tight deadlines.
  • Strong communication and coordination skills for effective airline and co-loader relationship management.
  • Track record of ensuring timely cargo movement and minimizing operational delays.
  • Skilled in multitasking, problem-solving, and maintaining operational efficiency in a fast-paced logistics environment.

Education

Intermediate -

GIC Inter College Shrikhet
Uttrakhand
04.2001 -

High School Diploma -

GIC Inter College, Kulsibi
Uttrakhand
04.2001 -

Skills

Strategic planning and execution

Operations management

Process improvements

Warehouse management

MS Office (Basic)

Timeline

Air Operations Executive

Ecom Express Ltd
03.2019 - 06.2025

Intermediate -

GIC Inter College Shrikhet
04.2001 -

High School Diploma -

GIC Inter College, Kulsibi
04.2001 -
KAMAL SINGHAir Operations Executive