Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kanhaia Kumar

Samastipur

Summary

Results-oriented and highly experienced professional with 4 years of expertise in last-mile operations within the supply chain industry. Seeking a leadership position where I can utilize my extensive knowledge and proven track record in optimizing logistics processes, managing teams, and achieving operational excellence. Dedicated to delivering exceptional customer service, driving cost savings, and enhancing overall efficiency in last-mile delivery.

Overview

8
8
years of professional experience

Work History

Lead

Shadowfax Technologies Pvt Limited
07.2023 - Current
  • District Head,
  • Handling Anchor DC of Begusarai Bihar
  • Handling 20 Last mile hubs (Self hub,P2P and Franchise hubs) and 300+ Rider partner in Bihar.
  • Performance Management for Last-Mile Delivery as per client expectation on Operational Customer, Business matrices
  • Franchise Vendor management for Network Expansion
  • Geographical Planning for PIN codes expansion through out of Bihar
  • Managing CX escalation and ground challenges.
  • Business Expansion.

Associate Lead (SZM)

Shadowfax Technology Pvt Limited
03.2022 - 07.2023
  • Handling 20 Last mile hubs (Self hub,P2P and Franchise hubs) and 300+ Rider partner in Bihar
  • Handling 1 Anchor DC of Bihar
  • Performance Management for Last-Mile Delivery as per client expectation on Operational Customer, Business matrices
  • Team Management for over 25+ employee (Direct/In-direct) reporting me
  • Franchise Vendor management for Network Expansion
  • Geographical Planning for PIN codes expansion through out of Bihar
  • Managing CX escalation and ground challenges.

Senior Executive

Shadowfax Technology Pvt Limited
01.2021 - 01.2022
  • Franchise Vendor mangment for Network Expansion
  • Geographical Planning for PIN codes expansion through out of Bihar
  • Handling 5 Last mile hubs in Bihar
  • Handling 70+ Hubs of Flipkart in Bihar/Jharkhand for manpower deployment
  • Handling multiple project of shadowfax like, Postman, Practo, Tata croma
  • Team Management for over 7 employee (Direct/In-direct) reporting me
  • Accountability of attrition control and prepare the good action plan
  • Maintain rider productivity.

Off-roll TL

Shadowfax Technology Pvt Limited
01.2020 - 01.2021
  • Handling 15 Hubs of Flipkart in Bihar for rider deployment
  • Handling 200+ riders for Flipkar
  • Accountability of attrition control and prepare the good action plan
  • Maintain rider productivity.

Center Coordinator

Bihar Skill Development Mission (KYP Center)
01.2016 - 01.2020
  • Managing KYP computer Institute and I have 5 institute under me, 20 computer teachers and other worker, planning to center mobilization and run the center.

Education

BA (History) -

LNMU University
12.2015

Skills

  • Business Expansion
  • Last-Mile Operation
  • Vendor Management
  • Manpower planning & Execution
  • Data Management
  • Strong Decision Maker Utilization & Consumables Planning
  • Goal - Orientated Employee Performance Evaluation
  • Complex Problem Solver Solving Customer & Ground Escalation
  • Quick Learner Data Excel, Google Sheet

Languages

Hindi
English

Timeline

Lead

Shadowfax Technologies Pvt Limited
07.2023 - Current

Associate Lead (SZM)

Shadowfax Technology Pvt Limited
03.2022 - 07.2023

Senior Executive

Shadowfax Technology Pvt Limited
01.2021 - 01.2022

Off-roll TL

Shadowfax Technology Pvt Limited
01.2020 - 01.2021

Center Coordinator

Bihar Skill Development Mission (KYP Center)
01.2016 - 01.2020

BA (History) -

LNMU University

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