
Dynamic and results-driven Area Business and Retail Operations Leader with a proven track record in operational management, seeking to leverage expertise within a reputable organization. Committed to fostering a collaborative team environment that enhances communication and relationship-building skills, driving personal growth and organizational success. Highly organized and dependable, adept at managing multiple priorities while maintaining a positive attitude and a strong focus on team objectives. Eager to embrace professional challenges that utilize exceptional interpersonal, time management, and problem-solving abilities, ensuring high-quality outcomes across all projects.
West Maharashtra/Gujrat ,India
• Drove gear-over-year business growth while leading operations, strategic vision, and long-range planning.
• Chaired Weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
• Improved productivity while reducing staffing and operational costs by 15%.
• Integrated innovative ideas to accomplish corporate and individual objectives.
• Kept operations in compliance with federal and state laws, industry regulations and corporate requirements.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Exceeded targets by building, directing, and motivating high-performing sales team.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Implemented systems and procedures to increase sales.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Facilitated business by implementing practical networking techniques.
• Done multiple expansions in the region of Maharashtra, Gujarat, Madhya Pradesh, Hyderabad & Chennai.
• Handled brand factories for entire west region.
• Researched various markets and identified hot selling spots for store openings.
• Opened multiple big stores sized about 3000sq.ft and all of them running successfully with yearly turnover of around 6 Cr.
• Taken care of identifying & screening the franchises for new store opening. Handled Franchise Management with ease due to good rapport with all the Franchises
ASSISTANT STORE MANAGER 08/2015 to 10/2018
Allen solly, Madura Fashion Lifestyle
• Sales and -bottom-line" profits Of the Store
• Recruit, hire, train, evaluate and counsel store employees
• Schedule, organize and direct assignments
• Maintain, encourage and possess •ownership mentality"
• Develop and implement employee performance evaluations and improvement plans
• Effectively manage employee turnover
• Provide a positive working environment and handle employee issues appropriately and in a timely manner
• Resolve customer problems or complaints by determining optimal solutions
• Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis
• provide exceptional customer service and ensure the employees also provide the same level of service
• Conduct regular store meetings
• Maintain adequate store supplies
• Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank
• Execute and monitor loss prevention and shrink programs
• Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc
• Prepare Staff daily logs and route sheets for review by the Area Regional Manager
• Franchisee management - Manage partner relationships and leverage expertise in driving business
• Accomplishments:
• 3 crores turnover business in 1400 SFT for FY 2015-16
• 3.5 crores turnover business in 1400SFT for FY 2016-17
• Individual Development - 2 CCA's transitioned to Sr.CCA through
CCA, Provogue Clothing retail company
10/2008 to 08/2010
• Management Of sales and inventory
• Handling of cash G bank transaction and other accounts related works of the store
• Managing the stock inflow from warehouse to store
• Achieving the monthly as well as quarterly target
• Increase the customer base through Customer Delight.