Strategic Product Leader with 13+ years of experience in digital transformation, AI-driven product innovation, and marketplace expansion. Successfully scaled UPI payments to 40 million monthly active users at Paytm, and generated $150 million GMV for Walmart Africa. Skilled in building and leading high-performing PM teams to deliver complex, global retail, and monetization solutions.
Overview
14
14
years of professional experience
Work History
Group Product Manager
Flipkart Internet Pvt Ltd
Bengaluru
06.2020 - Current
Digital Commerce:
Owned the product strategy and launch of Marketplace and Supply Chain flows for Walmart, Africa.
Designed complex omni-channel workflows, including Buy Online and Pick Up In-Store, and unified B2B and B2C flows tailored to South Africa's retail operations.
Scaled the business to over 15,000 sellers and 600,000 listings, driving $150 million in GMV yearly.
Developed autonomous AI-powered seller support solution, automating 40% of seller queries.
Led a team of 8 product managers and collaborated with over 90 engineers and designers to oversee the product strategy.
Ad Monetization:
Launched a self-serve SaaS product for Display and Sponsored Product Ads, along with Audience Manager, growing the business to $10 million per year in SaaS revenue.
Achieved multi-fold advertising revenue growth for retailers like Walmart Canada, Walmart Chile, Myntra, Noon.com, and more.
Launched an LLM-based search query classifier for sponsored search ads, improving ad relevance and CTR by 7%.
Group Product Manager
Paytm Payments Bank
Noida
03.2018 - 06.2020
Scaled UPI payments from inception to 40 million monthly active users.
Optimized onboarding flow for UPI users, increasing the conversion rate by approximately 30%.
Enhanced merchant transaction flows for UPI, boosting the conversion rate by approximately 20%.
Collaborated with top merchants, such as Zomato, Hotstar, Reliance Jio, to facilitate seamless UPI payments.
Worked with a team of 30 engineers and designers to enhance the overall platform experience.
Product Manager
Goomo Holdings Pvt Ltd
Bengaluru
04.2017 - 02.2018
Optimized hotel search result page, reducing drop-off rate by approximately 30%.
Developed hotel recommendations based on user history, increasing the conversion rate by 10% for repeat users.
Launched an inventory and price management tool for the effective management of 50,000 domestic hotels.
Designed a content management tool to streamline static content and images of hotels.
Senior Product Manager
Times Internet
Mumbai
08.2015 - 10.2016
Launched a last-minute hotel booking app, ensuring a seamless customer experience.
Collaborated with 10 engineers and UX designers to enhance user interactions.
Optimized hotel search results and conducted A/B testing to improve usability metrics.
Enhanced mobile site for Coupondunia, increasing merchant page conversions by approximately 15%.
Co-founder and Head of Product
Buxoff.com
Bengaluru
10.2014 - 08.2015
Launched an online coupons platform in the US and India, attracting 2,000 merchants to buxoff.com.
Developed browser extensions for Google Chrome and Firefox to deliver relevant offers.
Implemented automated offer notifications to inform users of the latest promotions on visited e-commerce sites.
Software Engineer
Via.com
Bengaluru
07.2012 - 10.2014
Integrated PayU as a payment gateway for net banking transactions.
Merged hotel and flight APIs from leading providers to display real-time inventory and pricing.
Developed a backend interface for the product and operations teams to track consumer activity.
Automated campaign creation and marketing spend on Google through AdWords API integration.