Kapil Kumar Agarwal
Bengaluru
Summary
Dynamic project leader with a proven track record at Tata Consultancy Services, driving digital transformation and enhancing supply-chain systems. Expert in project planning and stakeholder engagement, I successfully managed cross-functional teams to deliver high-impact solutions, ensuring compliance and optimizing processes for improved operational throughput.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Associate Consultant
Tata Consultancy Services
04.2022 - 09.2025
- Led digital transformation and supply-chain system enhancements for a major U.S. automotive manufacturer.
- Planned and executed multi-phase system modernization projects.
- Facilitated requirement workshops and created design documentation.
- Managed development, QA, and deployment tracks across cross-functional teams.
- Ensured quality compliance and process adherence via continuous audits.
- Improved operational throughput through process optimization strategies.
Lead Analyst / Project Lead
CGI Information Systems
04.2009 - 03.2022
- Managed multi-year enterprise program delivery for wealth management and electronics clients.
- Led 7-10 member teams across requirement analysis, design, development, and testing.
- Delivered high-impact enterprise solutions for global stakeholders.
- Owned project delivery plans, RAID logs, and governance documentation.
- Functioned as primary liaison between business and engineering teams.
- Ensured compliance with audits, quality checkpoints, and ITIL practices.
Associate System Engineer
IBM India Pvt. Ltd.
03.2007 - 11.2008
- Supported mission-critical customer information platforms and led enhancements.
- Gathered business requirements and translated them into technical specifications.
- Executed development cycles aligned with SDLC best practices.
- Managed change requests, system fixes, performance tuning, and issue triage.
Education
Bachelor of Technology (B.Tech) - Computer Science
U.P.T. University
06-2005
Skills
- Project planning and resource management
- Agile and waterfall methodologies
- Risk assessment and mitigation
- Stakeholder engagement
- Team leadership and development
- ITIL and ITSM practices
- Quality assurance processes
- Change management strategies
- Reporting and dashboard creation
- Process optimization techniques
- Mainframe systems expertise
Certification
• Certified Scrum Master (CSM)
• Agile Certified Practitioner
• ITIL v3 Foundation
• Agile Certified Practitioner
• ITIL v3 Foundation
Additional Expertise
- End-to-end project governance in enterprise environments.
- Project budgeting, forecasting, and schedule optimization.
- Cross-team collaboration across global delivery teams.
- Service Delivery Management aligned with ITIL frameworks.
- Building dashboards, KPIs, and project insights for leadership.
Timeline
Associate Consultant
Tata Consultancy Services
04.2022 - 09.2025
Lead Analyst / Project Lead
CGI Information Systems
04.2009 - 03.2022
Associate System Engineer
IBM India Pvt. Ltd.
03.2007 - 11.2008
Bachelor of Technology (B.Tech) - Computer Science
U.P.T. University