Complex problem solving
Karan Dhyani
Solution Designing and consulting
bangalore
Summary
Highly organized and self-motivated professional with a diverse background in operational designing and excellence, digital transformation, consulting, supply chain management, and solutioning for e-commerce food marketplaces, health, and energy tech industry leaders. Skilled in project management, team development, and process improvement. Demonstrated expertise in developing and implementing strategies to increase efficiency and performance. Committed to driving business growth and fostering a positive work environment.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Associate director
Shipsy
02.2024 - Current
- Supply chain and operations designing for quick and E-commerce.
- Technology implementation and product wireframing
- Analytics based project and design consultation for operations excellence and increased efficiency.
- Controlled expansion for oversea clients in different countries and regions.
- Worked for multiple reputed clients in the middle east like GMG, Zajel, Omantel, Starlinks,Proconnect logistics G4S group and Extra and indian e-commerce giants like Flipkart(Wallmart) and Myntra.
- Leading a teams of up to 18 personnel, supervising daily performance as well as training and improvement plans.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Developed detailed plans based on broad guidance and direction from Higher management and CXO's.
Lead- Revenue and operations
Edgegrid
08.2022 - 02.2024
- Customer Acquisition by creating a market place for renewable energy.
- Revenue Forecasting and pricing strategy planning with Stakeholders
- Carbon Reduction Initiatives for key infrastructure players like embassy group, DLF group and few retail players like Domino's, aditya birla fashion etc.
- Collaborating with state government to achieve their goals of reducing Energy wastage.
- Process Improvement and designing operations from scratch including technology identification, implementation and expansion.
Head- Hyperlocal logistics
Apollo 247
04.2021 - 08.2022
- Leading and creating product ops and help create technology for internal use by wireframing product requirements.
- Business strategy & Central operations
- End to end ownership of Strategic & complex project
- Data driven decision making (advance analytics)
- Stakeholder management for large scale expansion projects and leading multiple teams like Operations, Expansion, pricing strategy and Special projects.
- Optimized resource allocation across various departments in order to achieve desired outcomes efficiently while minimizing costs.
- Optimizing various last-mile delivery products and designing a complex supply chain for fulfillment
City Head
Apollo 247
08.2020 - 04.2021
- Creating India's first omnichannel medicine delivery supply chain by operations and product wireframing
- Supervised large-scale infrastructure improvements that resulted in more reliable transportation networks and enhanced public amenities.
- Improved interdepartmental communication for smoother operations and better resource allocation.
- Reducing cost by 56% and ensuring the fastest medicine delivery supply chain is positioned at the highest level
Operations Manager-Instamart
Swiggy
10.2019 - 08.2020
- Core team member for Swiggy instamart(Grocery division)facilitating the initial 0-1 for the grocery supply chain.
- Developed and implemented strategies to maximize customer satisfaction.
- Facilitated smooth collaboration between departments through tech and project for expansion.
- Implemented quality control strategies to boost overall operational consistency and reliability.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Assistant Manager of Operations
Swiggy Food Delivery
12.2018 - 10.2019
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Operations and Last mile ownership for Swiggy MP for 200,000 orders per day.
- Order Fulfillment and Delivery Efficiency management
- Overall cost and CPD reduction by 28%
- Analyzed and reported on key performance metrics to senior management.
Team lead
Amazon
05.2017 - 12.2018
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Cost reduction by 12% for last mile deliveries.
- Technology implementation and pilot projects facilitation.
- 3PL coordination and load distribution to obtain maximum efficiency for drivers.
- Conducted regular reviews of operations and identified areas for improvement.
Education
BBA - Logistics management
University of petroleum and energy studies
07.2014 - 04.2017
Skills
Strategic leadership
Operations management
Analytical thinking
Project management
Program development
Process improvement
Strategic planning
Consulting
Strategic projects
Project planning
Accomplishments
- Back to back quarterly awards for Star performer 2024.(Shipsy)
- MVP for the year 2022.(Apollo 247)
- Customer obsession Award 2019.(Swiggy MP)
- Strive for excellence award 2020.(Swiggy Instamart)
Interests
Excellence and design implementation
Market study and innovation
Outdoor sports and adventure
Passionate about football and sports and make sure to work out every day in the early hours of the morning because the body needs the exposure if you need the mind running for overhours in a day.
Timeline
Associate director
Shipsy
02.2024 - Current
Lead- Revenue and operations
Edgegrid
08.2022 - 02.2024
Head- Hyperlocal logistics
Apollo 247
04.2021 - 08.2022
City Head
Apollo 247
08.2020 - 04.2021
Operations Manager-Instamart
Swiggy
10.2019 - 08.2020
Assistant Manager of Operations
Swiggy Food Delivery
12.2018 - 10.2019
Team lead
Amazon
05.2017 - 12.2018
BBA - Logistics management
University of petroleum and energy studies
07.2014 - 04.2017
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