Karan Gupta
Summary
Results-driven finance professional with over 7 years of experience in Accounts Receivable (AR), billing, cash application, credit risk management, and end-to-end Order-to-Cash (O2C) operations across global portfolios. Demonstrated success in reducing past-due balances by 40% and recovering over $20M in lost revenue through strategic collections and dispute resolution. Adept at leading teams, conducting credit audits for order release, and collaborating with cross-functional stakeholders. Proficient in SAP, Excel automation, and reporting, with a strong track record of building automation tools for follow-up reminders, email validation, dispute logging, and AR tracking. Known for enhancing DSO performance, ensuring compliance with SOX/US GAAP, and driving process improvements in high-paced, multinational environments.
Overview
9
9
years of professional experience
Work History
Associate Manager
HclTech
Noida
09.2025 - Current
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Managed stakeholder communications to ensure alignment on project goals and timelines.
- Developed training programs to improve team skill sets and performance standards.
Order to Cash Operations Analyst
Accenture
06.2022 - 09.2025
- Lead a 6-member team managing end-to-end Accounts Receivable, billing, collections, cash application, and deduction resolution for Stanley Black & Decker (US).
- Reduced past-due balances by 30–40% through daily reconciliations, risk-based prioritization, and structured follow-ups.
- Processed billing and applied payments in SAP using remittance advice, lockbox, and ACH, ensuring timely and accurate cash application.
- Built 3 automation tools: dispute logging, email validation, Excel tracker updates, and automatic customer follow-up reminders.
- Conducted credit audits and collaborated with sales to manage credit limits, unblock orders, and reduce credit risk exposure.
- Participated in weekly meetings with US stakeholders, sharing updates on AR aging, dispute resolutions, and collection strategies.
- Created Excel dashboards to track aging, cash flow, dispute resolution, and DSO trends.
- Ensured compliance with SOX and GAAP; supported audit documentation, monthly accruals, and revenue reporting under ASC 606.
Process Developer
Genpact
05.2019 - 06.2022
- Managed the full O2C process for ConAgra (US): billing, collections, deduction handling, credit checks, and cash application.
- Recovered over $20M in revenue by identifying deduction patterns, resolving disputes, and streamlining communication with customers.
- Applied payments using remittance data and cleared open items; resolved short/partial payments with supporting documentation.
- Analyzed credit risk, defined customer credit limits, and managed blocked orders in collaboration with the credit and sales teams.
- Developed Excel trackers for deductions by type, root cause, and resolution timelines, improving dispute management efficiency.
- Led a 3-member support team, trained new hires, and reviewed high-risk or escalated cases for accuracy and timeliness.
Graduate Commercial Trainee
L&T Construction
06.2017 - 05.2018
- Managed customer billing and subcontractor invoice processing, ensuring timely validation, documentation, and payment approvals.
- Performed cash application and tracked client payments, maintaining AR aging reports and following up on outstanding balances.
- Coordinated with internal teams and clients to resolve billing discrepancies and supported month-end closing activities.
- Ensured compliance with statutory payments (GST, TDS), vendor settlements, and assisted with audit documentation.
Education
BBA - Finance
GGDSD College
Chandigarh, IndiaSkills
- O2C Operations
- Collections
- Deductions Management
- AR Reconciliation
- Credit Risk Analysis
- Team Leadership
- Dispute Resolution
- Stakeholder Management
- Cash Application
- Outlook Automation
- ERP: SAP, Oracle
- Microsoft Excel (Pivot Tables, VLOOKUP, Macros)
- Power BI (Basic)
Accomplishments
- Encore Award – Accenture: Recognized for achieving the lowest past-due balances across the entire team.
- Recognized by CEO & CTO: Earned appreciation for outstanding collections performance during high-impact business projects.
- Team Leadership Excellence: Successfully led and mentored a 6-member team at Accenture and a 3-member team at Genpact, improving process efficiency and team productivity.
- $20M Revenue Recovery: Identified and recovered over $20 million in lost revenue through strategic deduction management for ConAgra (Genpact).
- 40% Past-Due Reduction: Spearheaded initiatives that led to a 30–40% reduction in overdue balances through daily follow-ups and account reconciliations.
Timeline
Associate Manager
HclTech
09.2025 - Current
Order to Cash Operations Analyst
Accenture
06.2022 - 09.2025
Process Developer
Genpact
05.2019 - 06.2022
Graduate Commercial Trainee
L&T Construction
06.2017 - 05.2018
BBA - Finance
GGDSD College