Summary
Overview
Work History
Education
Skills
RECOGNITIONS & ACHIEVEMENTS
Timeline
Generic

KARINA JAIN

Marketing & Sales Associate
Kolkata

Summary

Dynamic Business Associate with experience in business development and hospitality marketplace operations. Skilled in managing end-to-end sales aggregation across Zomato and Swiggy, driving revenue optimization, SLA compliance, and operational efficiency. Strong in strategic planning, analytics, and stakeholder relationship management.

Overview

2
2
years of professional experience

Work History

Online Sales Aggregator

Aditya Group
10.2025 - 03.2026
  • Led multi-brand marketplace operations and revenue optimization across Zomato and Swiggy platforms
  • Ensured SLA compliance through cross-functional operational coordination and performance tracking
  • Leveraged marketplace analytics to improve margins, customer satisfaction, and business growth

Business Development Associate (Contractual)

Urban Company
08.2025 - 10.2025
  • Launched and scaled a new service department (InstaHelp), establishing core processes end-to-end
  • Onboarded and managed service partners to improve overall service quality and delivery reliability
  • Tracked sales and operational KPIs to identify performance gaps and implement corrective actions

Key Account Manager (Internship)

Economics
06.2025 - 07.2025
  • Drove strategic growth initiatives for restaurant brands across Zomato and Swiggy platforms
  • Optimized burn rates and revenue streams through performance monitoring and targeted interventions
  • Managed long-term client relationships using structured CRM frameworks

Finance Associate (Internship)

The Lalit Great Eastern Hotel
01.2024 - 02.2024
  • Collaborated with team members to streamline budgeting processes, enhancing efficiency in financial reporting.

Education

Bachelor of Business Administration (BBA) -

JD Birla Institute
Kolkata, India
01-2024

Higher Secondary – ISC - Commerce

Mahadevi Birla Shishu Vihar
Kolkata, India
01-2021

Lower Secondary – ICSE -

Mahadevi Birla Shishu Vihar
Kolkata, India
01-2019

Skills

  • Client Relationship Management
  • Business Development & Market Expansion
  • Sales Performance Analytics
  • SLA Compliance & Operational Efficiency

RECOGNITIONS & ACHIEVEMENTS

  • Honor Roll – Gold Medalist
  • Overall Best Academic Performance Award

Timeline

Online Sales Aggregator

Aditya Group
10.2025 - 03.2026

Business Development Associate (Contractual)

Urban Company
08.2025 - 10.2025

Key Account Manager (Internship)

Economics
06.2025 - 07.2025

Finance Associate (Internship)

The Lalit Great Eastern Hotel
01.2024 - 02.2024

Bachelor of Business Administration (BBA) -

JD Birla Institute

Higher Secondary – ISC - Commerce

Mahadevi Birla Shishu Vihar

Lower Secondary – ICSE -

Mahadevi Birla Shishu Vihar
KARINA JAINMarketing & Sales Associate