Karthik T
Scrum Master, Lead Business Analyst, Functional SME
Coimbatore
Summary
Experienced and effective Scrum Master, Lead Business Analyst, and Functional SME bringing forth valuable industry experience and a passion for management. Dedicated team leader with the ability to effectively manage and achieve project goals, leveraging my complex understanding of systems engineering concepts. Bringing forth a proven track record of effectively researching and analyzing business processes and procedures and designing and implementing business solutions.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Scrum Master,Lead Business Analyst,Functional SME
KGiSL Pvt Ltd, Sony India Software center Pvt Ltd
Coimbatore
06.2019 - Current
- Managing multiple Jira boards for different teams and projects(Scrum, Kanban)
- Keeping projects on track and in line with budget
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Facilitated discussion, decision-making, and conflict resolution across 4 cross-functional teams.
- Tracked, and communicated for nearly 6 projects simultaneously
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Perform Risk assessment periodically
- Generate project health check reports and other required documentation as needed
- Track and remove both internal and external impediments
- Led sprint reviews and planning meetings to promote full team engagement.
- Project budgeting
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Coordinate scrum ceremonies
- Liaising with Stakeholders, developers, and Application owners
- Facilitating Meetings and workshops
- Collecting requirements from internal and external customers
- Partnered with Senior leadership to set and properly cascade the business goals
- Training and mentoring newly on-boarded resources
- Analyzing requirements in technical aspects
- Driving the entire product life cycle
- Bought forth the ability to lead cross-functional projects.
- Developed business workflow diagrams.
- Conducted impact analysis of technology changes in business processes.
- Settled any customer disputes in a professional and pleasant manner.
- Assisting in line with third parties for further resolution when required and needed
- Ensure DOR and DOD is up to date and complete
- Appropriately got teams feedback and identify areas of opportunity and improvement
- End to End creation and maintenance of Jira
- Worked effectively with multiple Scrum teams both internally and off-shore.
Business Analyst
Robert Bosch Business and Engineering Solutions, Robert Bosch Germany Pvt Ltd
Coimbatore
08.2016 - 05.2019
- Facilitating meetings and workshops
- Collecting requirements form internal and external customers
- Partnered with senior leadership to set and properly cascade the business goals
- Analysing requirements in technical aspects
- Driving entire product lifecycle
- Preparing user manual for monitoring team
- Performing the regression testing
- Creating and maintaining RDD and business requirement document
- Guiding developers through functional requirements
SAP
Sony India Software center Pvt Ltd
Bangalore
08.2014 - 06.2016
- Create Background jobs and Job Scheduling Monitor
- Resolving tickets which are created by end users and giving the support
- BMC Remedy ticket tool
- Router open, close on request base
- Checking online/offline backups
- Worked on the Solution Manager for the monitoring purpose and for generating Early watch Reports
- Developer Key and object Key generation
- Client open / close
- Monthly transports
- SAP NOTE implementation
- Monitor the status of work processes, application servers and system logs etc
- Performed system health checks
- EWA reports generation
- Day to day monitoring of systems and preparing the checklist
- User Administration: like modifying, deleting and password resetting based on request
- Profile Parameter Maintenance
- Central System Monitoring AS ABAP
- Configured Operation Modes based on time intervals
- Moving Portal Transports
- Background job management: Defining Background job, Checking job status and Logs
- Printer Management in SAP System
- (Configuring Printers and troubleshooting Printer Issues)
- Monitoring and Analysing ABAP Dumps using ST22 and System Dumps using SM21
- Configuring and maintaining RFC connections
- Setting Up System Landscape: Configuring Transport Management System, Creating the Transport
- Domain Controller, Include the System into the Domain, and Configuring the Transport Routes
Senior Technical Support Specialist
C – Cubed Solutions Pvt Ltd
Coimbatore
06.2013 - 08.2014
- Has worked on configuring and troubleshooting Microsoft Operating System such as Windows XP, Vista, 7, 8 and 8.1
- Has worked on configuring and troubleshooting Email Clients such as Outlook Express,
- Outlook and Thunderbird
- Has worked on troubleshooting on Windows update, Windows Office, Installation and
- Troubleshooting of 3rd party such as Quicken, Turbo Tax, Skype, Antivirus, etc...
Education
MSC - Information Technology
Kovai Kalaimagal College of Arts and Science
01.2011 - 01.2013
Skills
Scrum
SaFe
Kanban
Project Budget
Project Scheduling, Tracking and Co Ordination
Business Analysis and requirement Gathering
Certification
Certified Scrum Master
Accomplishments
Best Team Award 2015 - Sony India Software Centre Pvt Ltd
Best Team Award 2016 - Sony India Software Centre Pvt Ltd
Valuable Partner of the Quarter 2015 - Sony India Software Centre Pvt Ltd
Valuable Partner of the Quarter 2020 - Sony India Software Centre Pvt Ltd
Annual Team Award 2020 - Sony India Software Centre Pvt Ltd
Valuable Partner of the Quarter 2021- Sony India Software Centre Pvt Ltd
Timeline
Scrum Master,Lead Business Analyst,Functional SME
KGiSL Pvt Ltd, Sony India Software center Pvt Ltd
06.2019 - Current
Business Analyst
Robert Bosch Business and Engineering Solutions, Robert Bosch Germany Pvt Ltd
08.2016 - 05.2019
SAP
Sony India Software center Pvt Ltd
08.2014 - 06.2016
Senior Technical Support Specialist
C – Cubed Solutions Pvt Ltd
06.2013 - 08.2014
MSC - Information Technology
Kovai Kalaimagal College of Arts and Science
01.2011 - 01.2013