KASHISH LODHARIYA
Mumbai
Summary
Results-driven Sales and Customer Relationship professional with over 3 years of experience in inside sales, customer relationship management, hospitality operations, and home décor sales. Proven ability to manage the complete sales cycle, build long-term client relationships, and negotiate effectively. Skilled in handling customer consultations, sales conversions, complaint resolution, and coordinating with crossfunctional teams to ensure seamless project execution.
Overview
4
4
years of professional experience
Work History
Inside Sales Executive
Home Décor Company
03.2026 - Current
- Manage end-to-end sales of premium home décor and wallpaper solutions.
- Prepared quotations, negotiated pricing, and followed up to successfully close sales and enhance customer satisfaction.
- Recommend suitable products based on customer requirements and budget.
- Responded to customer inquiries through calls, WhatsApp, email, and social media, ensuring timely and accurate information delivery.
- Build long-term customer relationships and maintain CRM records.
- Coordinated with design, operations, and installation teams to ensure seamless execution of projects and meet customer expectations.
Guest Relationship Manager | Operations Assistant | Sales Support
Banquet Hall & Lawns
Thane
01.2023 - 02.2026
- Managed guest relations and coordinated banquet operations to enhance guest experience.
- Handled customer service and executed events while coordinating with vendors to ensure seamless operations.
- Cultivated client relationships through regular communication and personalized service.
- Managed event planning logistics for weddings and corporate functions.
- Coordinated with vendors to ensure timely delivery of services and supplies.
Marketing & Client Engagement Executive
01.2024 - 01.2026
- Planned promotional campaigns to drive customer inquiries.
- Tracked campaign performance and coordinated with sales teams to optimize results.
- Led strategic planning initiatives to align organizational goals with operational execution.
- Developed and implemented process improvements to enhance team productivity and efficiency.
- Facilitated cross-departmental communication to ensure alignment on project objectives.
Education
DIPLOMA -
STRATEGIC MARKETING
01-2023
HIGHER SECONDARY - 12TH GRADE
St. Lawrence School
01-2017
Skills
- Inside Sales
- Business Development
- CRM
- Client Servicing
- Sales Negotiation
- Customer Retention
- Guest Relations
- Cross-functional Team Coordination
- Quotation Preparation
- Revenue Growth
Languages
- English
- Hindi
- Marathi (Basic)
Timeline
Inside Sales Executive
Home Décor Company
03.2026 - Current
Marketing & Client Engagement Executive
01.2024 - 01.2026
Guest Relationship Manager | Operations Assistant | Sales Support
Banquet Hall & Lawns
01.2023 - 02.2026
DIPLOMA -
STRATEGIC MARKETING
HIGHER SECONDARY - 12TH GRADE
St. Lawrence School