Kausani Ghosh
Bengaluru,KA
Summary
Scrum Master with 8+ years of experience facilitating Agile teams of 10–15 members in enterprise and finance-integrated platforms. Strong hands-on experience in Scrum ceremonies, backlog refinement, delivery metrics, and impediment management. Adept at partnering with Product Owners, Engineering, QA, and Operations to drive predictable delivery and continuous improvement in Scaled Agile environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scrum Master / Operations Associate
MakeMyTrip (Happay)
Bengaluru
11.2021 - Current
- Serve as Scrum Master for cross-functional Agile teams (10–15 members)
- Facilitate Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
- Maintain prioritized Jira backlog with Product Owners
- Track velocity, sprint commitments, and delivery KPIs
- Remove impediments and lead Root Cause Analysis
- Ensure SDLC compliance and release readiness
Senior Operations Executive
Happay
Bengaluru
04.2018 - 11.2021
- Supported Agile delivery and cross-functional coordination
- Assisted in backlog grooming and sprint tracking
- Acted as liaison between clients, product, engineering, and QA teams
- Contributed to process optimization initiatives
Operations Executive
Happay
Bengaluru
12.2017 - 04.2018
- Supported Agile delivery and cross-functional coordination
- Assisted in backlog grooming and sprint tracking
- Acted as liaison between clients, product, engineering, and QA teams
- Contributed to process optimization initiatives
Education
B.Tech - Civil Engineering
SRM University
Chennai01.2017
Skills
- Scrum, Agile, Kanban, Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, Backlog Refinement, Jira, Confluence, Agile Metrics, Impediment Removal, RCA, SDLC, Release Readiness, Stakeholder Collaboration
Certification
- The Ultimate Agile Scrum Master Certification Training
- Udemy | Instructor: Vladimir Raykov
- Certificate ID: UC-91baa53b-827d-4dc5-903d-b6dfe9e7a8dc
Timeline
Scrum Master / Operations Associate
MakeMyTrip (Happay)
11.2021 - Current
Senior Operations Executive
Happay
04.2018 - 11.2021
Operations Executive
Happay
12.2017 - 04.2018
B.Tech - Civil Engineering
SRM University
AWARDS
Best Performance Award (Q1–Q2) | Best Performance Award (Q3–Q4) | Best Fresher Award | Fire-Fighter Award