Kaveri Adiga

• Identifying key performance indicators (KPI) to help adjust and fulfill objectives through Advanced excel reporting.
• Resource & Budget Management (HC & FTE) Allocation, Movements, Controls etc for GBSU/FRM and GBTO/CIO, DMO, LUX, PRE and XRM wtih a span of over 800+ FTE's.
• *Governance and Presentations for the Management review.
• *Addressing Adhoc Transversal Activities
• *Exception and Variance analysis Between Budget & Staff Plan.
• *Working on Re-org Activities.
• *Providing advisory Support to the Operation managers on Staffing Up/Down Staff, Sourcing Mix etc,.
• Co-work with CRM's and COS on a regular Basis on the Billing activites.
• Resource & Budget Management (HC & FTE) Allocation, Movements, Controls etc for the entire SBU

In the role of Associate Manager at Xpressbees Limited, the focus was on managing daily operations and ensuring the smooth execution of logistics processes. Key responsibilities included coordinating between different departments, optimizing workflows, and enhancing customer satisfaction. This position demanded excellent organizational skills and the ability to lead teams effectively.

• Coordinated logistics operations to ensure timely delivery and service excellence.
• Optimized workflows to improve productivity and reduce operational costs.
• Engaged with clients to resolve issues and enhance service delivery.
• Trained and mentored team members to foster professional development.

· Responsible for Managing alternate Delivery model for the Karnataka region

· Ensuring dispatch capacity of 1.20L shipments per day across the state through an alternate delivery model + GIG model

· Ensuring gig model capacity availability for the stressed centers

· Team Management: handling 30+ spocs to ensure there is no interruption in LMA operations across the states

· Cost analysis : new cost optimization methods implementation in line with default commercials target across the state

· Sourcing and strategic partnership of last mile Agents & streamlining end to end operations for LAST MILE DELIVERY across KA, Focused on business operations and management, strategy & analysis, business development, project management, resource utilization, cost estimation, planning and execution