Kavita Gour
Front Desk Executive
Thane,Maharashtra
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations.
Overview
27
27
years of post-secondary education
3
3
years of professional experience
Work History
Front Desk Executive
Milton Industries Limited
Ahmedabad, Gujarat
03.2018 - 04.2021
- Answered multi-line phone system to respond to inquiries and transferred calls to correct departments and personnel.
- Kept front desk tidy and presentable with all necessary material (pen, paper etc.).
- Greeted and welcome guests.
- Received letters, packages etc and distributed them or keep messages.
- Resolve guest complaints by addressing issues with rooms promptly.
- Prepared outgoing mails by drafting correspondence, securing parcel etc.
- Checked, sorted and forwarded mails to the concern department
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
- Checked daily E-mails, responded and delivered to the concern department.
- Keep updated records and files.
Education
Bachelor of Science - Physics
Pragati High School
Maninagar, Ahmedabad 06.1994 - Current
Skills
Team Building
undefinedTimeline
Front Desk Executive
Milton Industries Limited
03.2018 - 04.2021
Bachelor of Science - Physics
Pragati High School
06.1994 - Current
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