Keertika Bhattacharjee
Bengaluru
Summary
HR Professional with 9 years’ expertise in Shared Services and recruitment. Skilled in HR policy administration, employee lifecycle management, and ServiceNow HR operations. Proficient in SAP SuccessFactors EC, HR analytics, and process optimization. Twice awarded the Best Function Award for excellence in HR Shared Services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate HR Advisor
Fujitsu Consulting India Pvt Ltd
Bengaluru
05.2020 - Current
- Managed HR Shared Services operations, providing end‑to‑end support across global HR systems and processes.
- Serving as Offboarding Lead, managing complete GDC exits including resignations, terminations, and involuntary separations, ensuring adherence to internal policies and timelines.
- Led and supervised the HR operations team to ensure timely Full & Final (FNF) settlements, coordinating with multiple stakeholders for complete clearance and documentation.
- Specialized in end‑to‑end employee lifecycle management, covering onboarding, confirmation, job transfers, promotions, role changes, and employee exits.
- Handled and resolved ServiceNow HR tickets related to employee queries, onboarding/offboarding requests, and HR policy clarifications within defined SLAs.
- Drafted, issued, and maintained statutory and employment letters including Appointment Letters, Increment Letters, Service Letters, and Contractor Letters using SAP HRMS.
- Configured, supported, and executed HR processes on SAP SuccessFactors Employee Central (EC) for onboarding, offboarding, and core employee data management.
- Prepared, validated, and processed monthly payroll inputs, including attendance, incentives, deductions, salary revisions, and exception handling.
- Ensured full compliance with statutory requirements such as PF, ESI, Professional Tax (PT), Labour Welfare Fund (LWF), and Gratuity, maintaining accurate statutory records and audit readiness.
- Created and maintained Standard Operating Procedures (SOPs) and process documentation for the QMS portal, ensuring process standardization and knowledge continuity.
- Managed vendor relationships and third‑party coordination, ensuring service quality, compliance, and timely deliverables.
- Generated and analyzed HR MIS dashboards (headcount, attrition, payroll summaries, exits) to support management decision‑making.
- Oversaw Full & Final settlements end‑to‑end, ensuring correct calculations, statutory compliance, approvals, and timely employee communication.
- Actively participated in User Acceptance Testing (UAT) and supported process transition from SAP to SAP SuccessFactors EC, ensuring smooth migration and minimal business disruption.
Team Lead
IDC Technologies INC
Chennai
01.2017 - 05.2020
- Managed end‑to‑end recruitment operations, overseeing sourcing, screening, interviewing, and offer management.
- Led and supervised a team of recruiters, driving productivity, quality hiring, and timely closure of positions.
- Handled client hiring requirements for key accounts including WIPRO, HCL, THALES, Tech Mahindra, and Moody’s, ensuring adherence to client SLAs and quality benchmarks.
- Coordinated with clients and internal stakeholders to understand workforce needs and deliver tailored recruitment solutions.
- Monitored recruitment pipelines and tracked WIP, TAT, and hiring metrics to ensure efficiency and target achievement.
- Trained, coached, and mentored new recruiters, ensuring consistency in hiring practices, quality standards, and process adherence.
- Ensured compliance with recruitment processes, documentation, and internal policies across all hiring activities.
Technical Recruiter
JConnect Infotech
03.2016 - 12.2016
- Sourced and screened candidates for technical and non‑technical (soft skill) roles using multiple recruitment channels.
- Assessed candidate suitability through profile evaluations, skill matching, and initial interviews.
- Maintained accurate candidate tracking and pipeline updates across recruitment systems.
- Coordinated offer rollouts and extended employment offers to selected candidates.
- Supported account managers throughout the placement process to ensure smooth hiring closures and client satisfaction.
HR Intern
Hindustan Aeronautics Ltd
Lucknow
06.2015 - 07.2015
Education
MBA -
University of Lucknow
India01-2015
BBA -
Lucknow Public College of Professional Studies
India01-2013
Skills
- HR Shared Services Operations
- ServiceNow Ticket Management
- SAP SuccessFactors EC
- Onboarding & Offboarding
- Background Verification (BGV)
- HR Analytics
- Client & Stakeholder Management
- Vendor Management
- Process Improvement
- Employee Relations
- Organizational Development
- Team Management
- Diversity and Inclusion
- Exit Interviews
- HR Policies & Compliance
- Organizational skills
- Stakeholder management
- Talent acquisition
- Data analysis
- Compliance knowledge
- SuccessFactors configuration
- MS Office
Languages
English
Hindi
Bengali
Websites, Portfolios and Profiles
www.linkedin.com/in/keertikabhattacharjee-70572685
Hobbies and Interests
- Cooking
- Travelling
Certification
- Genarative AI in HR
Timeline
Associate HR Advisor
Fujitsu Consulting India Pvt Ltd
05.2020 - Current
Team Lead
IDC Technologies INC
01.2017 - 05.2020
Technical Recruiter
JConnect Infotech
03.2016 - 12.2016
HR Intern
Hindustan Aeronautics Ltd
06.2015 - 07.2015
MBA -
University of Lucknow
BBA -
Lucknow Public College of Professional Studies