KENNETH ASHOK RAJ
Hyderabad
Summary
Results-driven Facility Management & Engineering professional with 24 years of leadership experience in residential, commercial, and hospitality sectors. As Head - Facilities & Administration, excels in integrated facility management, fire safety systems, budgeting, and compliance. Focused on optimizing operational efficiency, reducing costs, and enhancing resident satisfaction while leading multidisciplinary teams.
Overview
5
5
Languages
3
3
Certifications
32
32
years of professional experience
Work History
Head - Facilities & Administration (Client-Side)
Lodha Bellezza Apartments Owners Welfare Association
01.2021 - Current
- Managing end-to-end integrated facility management operations for a premium high-rise gated residential community.
- Handling STP, WTP, HVAC, lifts, DG systems, electrical systems, plumbing & hydro-pneumatic systems
- Managing HT/LT electrical systems and DG sets up to 1200 KVA
- Overseeing preventive maintenance schedules and compliance systems
- Managed vendor relationships, contract administration, and AMC processes to ensure service quality and compliance
- Budget planning, cost control & operational optimization
- Coordinated with Managing Committee (MC), residents, contractors, and statutory authorities to facilitate smooth operations and address community needs
- Ensuring statutory compliance and operational audit readiness
- Managed fire and life safety protocols for high-rise buildings.
- Led complete fire & life safety management for high-rise residential towers
- Managed fire hydrant systems, sprinkler systems, fire alarm systems, smoke detection systems, emergency evacuation protocols, and mock drills
- Ensured full compliance with Telangana Fire Department regulations and statutory audits
- Maintained emergency preparedness and zero-compromise safety standards
- Sports & Recreation Infrastructure Development
- Led planning, execution, commissioning, and development of recreational infrastructure including pickle ball, squash, badminton, and basketball courts Disco
- Managed vendor coordination, execution planning, and quality standards
- Developed community amenities and engaged residents through strategic infrastructure initiatives
- Key Achievements
- Improved operational efficiency through structured preventive maintenance systems
- Strengthened vendor accountability and service delivery standards
- Enhanced operational monitoring and resident coordination processes
- Successfully managed large-scale integrated facility operations in premium residential environment.
- Executed discotheque flooring, lighting, and entertainment infrastructure works for premium community recreational facilities.
General Manager - Facilities & Administration
OCS India Pvt Ltd
01.2018 - 01.2021
- Oversaw regional operations for Telangana & Andhra Pradesh, enhancing operational efficiency
- Led operations with workforce strength of 640+ employees
- Managed complete branch operations and P&L management.
- Directed facility services for corporate clients, IT parks, malls, and commercial facilities, ensuring high service quality
- Monitored SLA compliance and operational reporting, driving client satisfaction and service excellence
- Strengthened client relationships and service delivery performance
- Key Achievements
GM - Facilities & Administration
Godrej Properties Limited
01.2012 - 01.2016
- Facilitated transition of properties to facility management operations post-project completion
- Managed transition of properties from project completion to facility management operations
- Coordinated customer handovers and society formation to ensure smooth integration
- Coordinated customer handovers and society formation activities
- Oversaw vendor contracts and ensured statutory compliance while addressing customer grievances
DGM - Facility Management Services
Aparna Constructions Pvt Ltd
01.2010 - 01.2012
- Managed residential and commercial portfolios, ensuring alignment with project objectives
- Led facility and property management operations, enhancing service delivery across all phases
- Implemented preventive maintenance frameworks and vendor management systems to optimize operational reliability
- Coordinated project transition and operational stabilization activities
- Instrumental in managing Defect Liability Period (DLP) activities across all sites
Corporate Chief Engineer
ITC Group of Hotels
01.2010 - 01.2012
GM - Operations (Facility Management Services)
Sodexho
01.2007 - 01.2010
Head - Facility
L&T - HITEX, Hyderabad
01.2005 - 01.2007
Deputy Chief Engineer
Holiday Inn Group of Hotels
01.1994 - 01.2005
Education
BE - Mechanical Engineering
Osmania University
Hyderabad 04.2001 -
Skills
Integrated Facility Management (IFM)
Estate & Property Management
Vendor & Contract Management
Budgeting & Cost Optimization
Compliance management
Client management
Service management
Residential operations
Facility systems
Maintenance systems
MS Office (Word, Excel, PowerPoint)
Leadership control
Certification
Advanced Leadership & Management Course – Maritime
Timeline
Head - Facilities & Administration (Client-Side)
Lodha Bellezza Apartments Owners Welfare Association
01.2021 - Current
General Manager - Facilities & Administration
OCS India Pvt Ltd
01.2018 - 01.2021
GM - Facilities & Administration
Godrej Properties Limited
01.2012 - 01.2016
DGM - Facility Management Services
Aparna Constructions Pvt Ltd
01.2010 - 01.2012
Corporate Chief Engineer
ITC Group of Hotels
01.2010 - 01.2012
GM - Operations (Facility Management Services)
Sodexho
01.2007 - 01.2010
Head - Facility
L&T - HITEX, Hyderabad
01.2005 - 01.2007
BE - Mechanical Engineering
Osmania University
04.2001 -
Deputy Chief Engineer
Holiday Inn Group of Hotels
01.1994 - 01.2005
Disclaimer
I hereby declare that the above information and experience details are true and correct to the best of my knowledge and belief. Kenneth
KEY HIGHLIGHTS
- 24+ years of experience in Facility Management, Engineering & Hospitality Operations
- Extensive expertise in premium high-rise residential community management
- Managed integrated facility operations for large-scale residential & commercial properties
- Strong client-side operations leadership with stakeholder & MC coordination
- Experienced in handling 600+ workforce across multiple sites and regions
- Expertise in Hard & Soft Services, Fire & Life Safety, HVAC, STP/WTP, DG Operations
- Strong operational control, vendor management, budgeting & cost optimization
- Proven ability in DLP management, project handover & transition management
- Successfully managed high-rise fire safety compliance and audit readiness