Emerging technologies
KESHAV PAL SINGH
Digital -Project & Operations
Ghaziabad
Summary
Self motivated experienced Techno commercial professional with 18 years of field experience in projects, operations, service, pre-sales and B2B Sales of ICT & Digital Multimedia technologies.
Extensive and successful experience of dealing with client, stakeholders, Management, Team, vendors and partners.
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Business Development Manager
BARCO Electronics Systems Pvt. Ltd.
NOIDA
07.2022 - Current
- Sales of Networked Visualization Solution for Control centers through consultative approach
- Focus on Business development in New Verticals - Airports, Power Distribution, NHAI, Green Energy
- Technical solution design, Demo & PoC of solution as per customer requirement
- Identify new leads, Build & maintain healthy pipeline.
- Develop Sales pitch, Presentation & Solution for client specific requirements.
- Manage sales and leads through SalesForce & Collaboration with Internal teams for order.
- Closed Order worth $200K from New Vertical in 1st year, developed healthy pipeline worth $2 Million for FY24.
- Reached out to potential customers via telephone, email, and in-person meeting.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Pre-Sales Lead (India & SEA)
STRATACACHE (SCALA) India
Work From Home
10.2021 - 05.2022
- Requirement Gathering from Sales & External Customer
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Responded to specific customer requests, including RFP responses and industry-specific solutions.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Presented technical presentations to clients to explain product features and benefits.
- Support Sales team with Solution document, BOQ & Pricing of 3rd party components
- Worked with customers and engineering team to determine equipment needs and system requirements.
Sales Leads - APAC (Transportation Division)
STRATACACHE (SCALA) India
Noida
07.2019 - 09.2021
- New business generation from Transportation Infra - Airports, Metro, Railway, Ports & Bus Terminals for Digital Signage Software, Hardware, Integration & Managed Services.
- Worked with Industry specific partner on new opportunity and business.
- Managed to close large deal from Goa Airport, Delhi Airport, Adani Airports and IICC-Dwarka worth $1.3 Million.
- Managed to sale custom-built solution, designed for customer need.
- Worked with Internal team to develop custom solution meeting customer requirement.
- Lead negotiation and closer of large value deals with C level executive.
- Relationship building with key customers/consultants through various channels.
- Worked with Consultant in pre-RFP phase to help them with right solution.
National Head-Technical Services
STRATACACHE (SCALA) India
Work From Home
04.2017 - 03.2019
- Team Formation for Services, Projects & Managed Services.
- Pre-sales support (RFP Response, solution Document, BOQ) for sales team
- Developed industry specific presentations & solutions.
- Technology/service partner evaluation & association for National level Services Support on project execution.
- Managed sales, projects & Services for Large Retail/Cinema customer with Nation wide presence/sites
- Industry Specific solution development with development teams
- Large value account management to grow revenue
- Identify and close new business opportunities from Airports & DOOH Market
- Expertise in identify and developing customer/industry specific solution and then selling to customer.
- Vendor & Partner Management for Services & Supplies of 3rd party components
- Added new logos and sales while working as National head service team.
- Account management with large Retail, Airport, DOOH companies, and multiplex Chain.
- Increased business volume from existing accounts by offering added services and turnkey solution.
Group Manager- Project & Operations (Digital)
TIM Delhi Airport Advertising Pvt. Ltd. (TIMDAA)
Delhi
02.2011 - 03.2017
- Executed Project of Large Digital network IT infra for 24x7 business critical network.
- Managed stakeholder, communication and project progress as per set project timeline and allocated budget.
- Delegated tasks strategically and monitored progress for timely completion.
- Project management for Digital Media sites - RFP, SOW, Vendor Selection to media roll out.
- Operations Management of 24x7 operational & Business critical - IT Infra for Digital Ad-Display Network at Delhi Airport
- Digital transformation of Operations & media sites by using latest technologies i.e Cloud infra, Beacons, custom developed apps and latest display technologies
- O&M SOP design, implementation and periodic review
- Monthly operation review presentation to Board with achievements and status of budget spending and savings
- Large team management for 24x7 Monitoring, Operations & Maintenance (3 shifts - 72 vendor employee and 7 direct)
- Annual Media/Strategy Planning and Presentation to Board with Business case & IRR for proposed media or proposed innovations.
- O&M Budget (Opex & Capex) planning, getting approval and cost control.
- Asset & spare inventory management for low down time.
- KRA setup for team and evaluation on quarterly basis.
- Lead and Monitored the Implementation of Information Security Management System based on ISO/IEC 27000 series standards to obtain ISO 27001 certification, Undertook responsibility of CISO.
- Developed IT security policy for organization as per business requirement.
- Annual review of IT security policies, IT security audit with VA/PT of systems & network to identify gaps in process and risk with network/system.
- Trained new team members by relaying information on company procedures and safety requirements.
Project Engineer
BOSE Corporation India Pvt. Ltd. (Professional System Division)
Delhi
03.2008 - 02.2011
- Project Management of 100+ Pro AV & Digital workplace technologies projects.
- Coordination with PMC, Client, Sales & Design team
- Project Documentation & Training to end user/operator.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Determined and scheduled priorities as required to progress engineering work.
- Reviewed progress controls for project quality assurance.
- Identified technical risks within managed projects.
- AMC management of Installed sites
- Onsite Installation activity monitoring & quality control
- Control system programming using Crestron
- Audio DSP programming, commissioning of AV & Video Conferencing system
- Delivered concise instructions to technical team to maintain quality control.
- Provided technical direction of system development methodologies to improve technical performance.
- Recommended improvements for design, construction means and materials based on field or changing conditions.
Integration Engineer
Globus Infocom Ltd.
Delhi
08.2006 - 03.2008
- Onsite Installation of Pro Audio-Visual-Conferencing and Control products in Control & Command Center, Office Board rooms, Auditoriums, hotel ballrooms & class rooms
- 10+ Rear projection & Large Video-wall Installation & Commissioning with Controllers, Control System, Conferencing solutions
- Control programming using AMX Control products & application programming
- Interactive boards, display & class room system Installation, commissioning & training to users
- Execution of lage project of Digital workplace technologies
- Managed and monitored installed systems for highest level of availability.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Service Engineer
Intellivision Software Ltd. (Banking QMS)
Delhi
11.2005 - 08.2006
- Onsite Installation of 20+ Self-service kiosk - Auto bill payment in Delhi - NCR Hutch (Vodafone) Stores
- Coordination with client & Internal team for commissioning of system & bring on hutch network.
- Onsite Service in case of any issue.
- Queue management system Installation at Hutch Stores with their operations & maintenance.
Education
B.Tech - Electronics & Communication
U.P. Technical University
B.B.D.I.E.T & R.C - Bulandshahr 08.2000 - 07.2005
Project Management Training - 35 Hrs. PDU Professional Project Management
PMAC Consulting
Noida 06.2019 - 07.2019
Skills
Project Management
Residence
Indirapuram, Ghaziabad (U.P.) -201014
Accomplishments
- Presented with Best Employee of Year Award for DSE Award for Best DOOH Network Install.
- Won Best Employee of Year for accomplishment of ISO 27001 Certification.
Certification
Professional Project Management Training -35 Hrs. PDU
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
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Quote
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Timeline
Business Development Manager
BARCO Electronics Systems Pvt. Ltd.
07.2022 - Current
Pre-Sales Lead (India & SEA)
STRATACACHE (SCALA) India
10.2021 - 05.2022
Professional Project Management Training -35 Hrs. PDU
05-2021
Sales Leads - APAC (Transportation Division)
STRATACACHE (SCALA) India
07.2019 - 09.2021
Project Management Training - 35 Hrs. PDU Professional Project Management
PMAC Consulting
06.2019 - 07.2019
National Head-Technical Services
STRATACACHE (SCALA) India
04.2017 - 03.2019
Group Manager- Project & Operations (Digital)
TIM Delhi Airport Advertising Pvt. Ltd. (TIMDAA)
02.2011 - 03.2017
Project Engineer
BOSE Corporation India Pvt. Ltd. (Professional System Division)
03.2008 - 02.2011
Integration Engineer
Globus Infocom Ltd.
08.2006 - 03.2008
Service Engineer
Intellivision Software Ltd. (Banking QMS)
11.2005 - 08.2006
B.Tech - Electronics & Communication
U.P. Technical University
08.2000 - 07.2005
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