Keziah L
Chennai
Summary
Dynamic and results-oriented Project Management Professional with over 10 years of experience leading complex projects and managing PMO operations across domains including Healthcare, Logistics, BFSI, Telecom & IT Services. Expertise in Salesforce implementations, with proficiency in Marketing Cloud and Sales Cloud. Expertise in Agile DevOps methodologies, platform management, and stakeholder engagement. Seeking to leverage proven leadership and problem-solving skills in a challenging and innovative environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager - Columbia Asia Global
Collabera Digital
Chennai
09.2022 - Current
- Led the implementation of electronic health record (EHR) systems across multiple healthcare facilities, ensuring seamless integration and improved clinical workflows.
- Managed a portfolio of healthcare IT projects, including telehealth platforms, remote patient monitoring systems, and patient engagement portals.
- Ensured compliance with regulatory standards such as HIPAA and GDPR, safeguarding patient data privacy and security.
- Collaborated closely with clinical stakeholders to understand their needs and translate them into technical requirements and solutions.
- Implemented healthcare data analytics solutions to drive insights for clinical decision-making and quality improvement initiatives.
Team Leader - Service Delivery
Cognizant Technology Solutions
Chennai
12.2021 - 09.2022
- Managed vendor relationships and contract negotiations for healthcare IT systems and services, optimizing cost efficiencies and service delivery.
- Led the upgrade and optimization of pharmacy information systems (PIS), improving medication management processes and patient safety outcomes.
- Developed and executed training programs for healthcare staff on new IT systems, fostering adoption and proficiency.
- Implemented disaster recovery plans and IT infrastructure upgrades to ensure continuous availability of critical healthcare services.
- Project - Vyaire Medical
Salesforce Solution Architect
A.P. Moller - Maersk
Chennai
10.2018 - 10.2021
- Defined architecture and developed technical solutions leveraging Salesforce platform capabilities
- Implemented Salesforce Lightning Experience enhancements and integrations with third-party applications to streamline business processes
- Provided guidance on best practices for Salesforce customization, development, and deployment strategies
- Collaborated with cross-functional teams including developers, business analysts, and project managers to deliver high-quality solutions on time and within budget
- Conducted regular workshops and presentations to demonstrate Salesforce capabilities and educate stakeholders
IT Solutions Specialist
Accenture
Chennai
12.2013 - 09.2018
- Provided strategic advisory services to healthcare organizations on IT infrastructure upgrades, system integration, and cybersecurity measures.
- Managed vendor relationships and negotiated contracts for healthcare IT services, optimizing service delivery and cost efficiency.
- Conducted assessments and audits to ensure compliance with regulatory standards such as HIPAA, GDPR, and FDA regulations.
- Developed and implemented training programs for healthcare staff on the use of IT systems and digital health solutions, driving adoption and proficiency.
- Managed the deployment of cloud-based healthcare IT solutions, improving scalability and accessibility of healthcare services.
Java Developer
Tata Consultancy Services
Chennai
12.2011 - 12.2013
- Planning, designing, developing, and managing Java-based applications and software for Multiple Healthcare project and Telecommunication projects across Europe & North America
- Experience in developing, testing, and debugging Java applications through academic projects and internships.
Education
Master of Philosophy - Computer Science
Presidency College
Chennai, TN10.2020
M.Sc - Information Technology
University of Madras
Chennai05.2013
Skills
- Digital Health Solutions Development and Implementation
- Telemedicine and Remote Patient Monitoring
- Electronic Health Records (EHR) Integration
- Healthcare Data Analytics and Insights
- Regulatory Compliance (HIPAA, GDPR, FDA)
- Vendor Management and Contract Negotiation
- Cybersecurity in Healthcare IT
- IT Infrastructure and Cloud Solutions
- Training and Change Management in Healthcare
Certification
- Gen AI - Level 301
- Certified Presales Professional (CPP)
- Salesforce Certified Administrator
- Certified Solution Consultant (CSC)
- Salesforce Certified Sales Cloud Consultant
- Agile Certified Practitioner
Languages
German
Intermediate (B1)
B1
French
Beginner
A1
Timeline
Project Manager - Columbia Asia Global
Collabera Digital
09.2022 - Current
Team Leader - Service Delivery
Cognizant Technology Solutions
12.2021 - 09.2022
Salesforce Solution Architect
A.P. Moller - Maersk
10.2018 - 10.2021
IT Solutions Specialist
Accenture
12.2013 - 09.2018
Java Developer
Tata Consultancy Services
12.2011 - 12.2013
Master of Philosophy - Computer Science
Presidency College
M.Sc - Information Technology
University of Madras
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