KHAJA SHAIKH
Wadala
Summary
Dynamic professional with a proven track record at Godrej Horizon, excelling in team leadership and strategic planning. Skilled in advanced Excel and customer relationship management, I drive productivity and enhance performance. Adept at analyzing market trends, I consistently achieve targets and optimize resource allocation for superior results.
Overview
14
14
years of professional experience
Work History
Team Leader
Godrej Horizon
MUMBAI
03.2021 - Current
- Led team in executing daily operational tasks efficiently.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Tele Caller
Ajmera Developer
MUMBAI
02.2019 - 01.2021
- Conducted outbound calls to engage potential clients for real estate projects.
- Provided detailed information about properties and services to interested customers.
- Scheduled appointments for property viewings and consultations with sales agents.
- Maintained accurate records of customer interactions and feedback in CRM systems.
- Collaborated with marketing teams to enhance promotional strategies and materials.
- Updated databases with new client information and communication history regularly.
Sales Executive
VIVO
01.2017 - 01.2019
- To enhance VIVO as a brand and generate sales through walk-in customers.
- Responsible for merchandising part at Dealer counter for better brand awareness.
- Achieving targeted numbers and increasing profitability.
- Maintaining stock inventory of brand VIVO.
- Responsible to pass the loan of customers in all aspects.
- Also responsible for enhancing branding part at counters for brand hygiene purpose.
Store Keeper
GANDOUR
02.2014 - 03.2016
- My role involved to Check the quantity and ensure goods match with the given order.
- Pulling Stock Report.
- Maintaining inventory.
- Assist cost control in monthly stock taking.
- Notify manager/supervisor of low stock level in a timely manner.
- Maintaining necessary records with accuracy of information and should follow always FIFO method of issuing.
Back Office Assistant
MAHINDRA MOTORS
01.2012 - 01.2013
- My role involved making sure all customer documents and orders were organized so that bills could be sent out at the right time.
- I worked with the sales team to make sure this ran smoothly.
- Creating a filing system that made everyone more organized.
- Organizing the company database so we kept in touch with customers.
Education
HSC -
MAHARASHTRA
MAHARASHTRA01.2009
SSC -
MAHARASHTRA
MAHARASHTRA01.2007
Skills
- Advanced Excel
- Digital marketing
- Customer relationship management
- Inventory management
- Microsoft Office Suite
Extracurricular Activities
Runner up in cricket competition in A.E.S College. Semifinalist in Intercollege carrom competition held at A.E.S College.
Hobbies and Interests
- Playing carrom
- Playing cricket
Languages
- English
- Hindi
- Marathi
- Tamil
- Arabic
Personal Information
Date of Birth: 06/25/91
Disclaimer
I consider myself familiar with Computer Aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Team Leader
Godrej Horizon
03.2021 - Current
Tele Caller
Ajmera Developer
02.2019 - 01.2021
Sales Executive
VIVO
01.2017 - 01.2019
Store Keeper
GANDOUR
02.2014 - 03.2016
Back Office Assistant
MAHINDRA MOTORS
01.2012 - 01.2013
HSC -
MAHARASHTRA
SSC -
MAHARASHTRA