Kiran Anand

• Setting up end to End Supply chain for FMCG & Fashion products
• Advanced productivity KPIs by leading trainings on procedures and safety practices.
• Work closely with the brand teams of manufacturers to drive specific campaigns and promotions to drive user engagement & orders.
• Increased profit margin 8% by successfully negotiating development costs with overseas vendors and supplies.
• Implemented policies to reduce cost and eliminate waste.
• Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
• Improve The Supplier Relationships by Interacting with BD Team.

• Managed team of 30 members including operations, logistics.
• Budgeted & sourced the FMCG & Fresh SKUs for daily needs to more than 150 corporate & 25 societies.
• Launched private labels for the fast-moving SKUs items which helped channel partners to save 19% per month.
• Increased the revenue (50k per day) for Tiny Mart by implementing the right planogram & SKU assortment for corporate & apartment.
• Managed complete ops life cycle of 150 AI enabled smart machines from site identification,deploying machine, Tech support, ops support, fulfillment, analytics, customer experience, cost vs revenue management Optimized entire fulfillment process and reduced refill cost per store by 50% without impacting sales.
• Increased vendor network to 200+ with deliveries from factories across country which helped us to save cost price.
• Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.

On-boarding Partners,Training and Escalations (Blue Collars)

● Lead an team of 10 people, and scaled up growth by 10x in 6 months ( from 3000 to 30000 transactions an day.

● Maintain metrics, reports, process documentation,customer service logs, or training or safety records.

● Solved real-time issues that effectively led to increasing supply. ● Performed root cause analysis in deficient areas to identify and resolve central issues,risk management programs.

● Motivated and trained employees to maximize team productivity.

● Developed and managed City supply base that contributed to growth of 10%.

● Coordinating with Partner Care(Call Centre), Finance, and Central teams for brisk issue resolution.

● Scaled-up growth by 12x in 6 months ( from 20 to 240 Booking a day across pan India.

● Handling end to end operations in Lux segment, Driver training,On boarding and retention.

● Ensuring that all new vendor entries are made into CRM promptly and correctly, so that entire pool of cars available at any point of time is visible as per Demand.

● Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands