Results-driven Senior Consultant with over 10 years of comprehensive experience in IT infrastructure management, specializing in Middleware technologies including WebLogic, Apache Tomcat, and IIS. Proven track record in ensuring the steady state and high availability of mission-critical production environments, with strong expertise in monitoring, troubleshooting, and performance tuning.
Hands-on experience in implementing and managing the ELK Stack (Elasticsearch, Logstash, Kibana) for log analysis and operational intelligence. Proficient in SQL Server, Python scripting, and data analysis tools such as MS Excel, Power BI, and Tableau to deliver actionable insights and automation solutions.
Demonstrated leadership in managing cross-functional teams, coordinating deployments, incident response, and continuous improvement initiatives. Adept at bridging the gap between technical and business teams, with a solid focus on service delivery, system reliability, and operational excellence.
Maintaining the steady state of the production environment that is heterogenic in nature
MS Excel
Excel proficiency
Root-cause analysis
Team collaboration and leadership
Process enhancement
Issue identification
Process improvements
Data processing
SQL programming
Python programming
Data modeling
SAFe Scrum Master
SAFe Scrum Master