Kirti Sampad Prusty
Banking And Risk Management Specialist
Hyderabad,TG
Work Preference
Summary
Risk Operations Analyst focused on fraud detection, suspicious activity reporting, and trend analysis across banking and merchant transactions. Monitors 10–20 cases per day and 3–6 case-pattern deviations per week, documents findings in MIS, and supports timely escalation when exposure rises. Contributes to cleaner onboarding and safer processing through quality checks and enhanced due diligence.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Product Manager
ICICI Bank Ltd
09.2021 - Current
- Directed management of corporate retail and HNI portfolios worth ₹20–25 cr, enhancing client servicing and driving portfolio growth.
- Directed oversight of dispute resolution for UPI POS and payment gateway transactions averaging ₹50L daily, maintaining adherence to regulatory and network partner standards.
- Engaged with payment networks to develop negative merchant lists securing 48% reduction in chargebacks.
- Directed and achieved closure on 70–75% of foreign bills, optimizing operational efficiency in trade finance.
- Implemented quality verification of KYC and elevated due diligence for clients across risk categories, resulting in 25–30% boost in onboarding quality.
- Conducted daily investigations into fraudulent activities, documenting suspicious incidents and misreporting, ensuring compliance scores remained above 90%
- Reviewed fraud case trends and identified abnormalities with deviations of ±10% from baseline averages, proactively mitigating risks.
- Engaged stakeholders and merchants for recovery of pending chargebacks, achieving 10–15% monthly reduction in deemed acceptance.
- Implemented process improvements that reduced lead times, directly contributing to increased customer satisfaction.
Education
Master of Business Administration -
B.I.I.T.M
IN08-2021
Bachelor’s - Commerce
Biju Patnaik College of Science & Education
IN07-2018
Skills
Payment Gateway Operations (UPI, POS, PG)
Chargeback Management & Dispute Resolution
Merchant onboarding review
Settlement reconciliation
Exception handling
Transaction dispute handling
Merchant risk assessment
Fraud Detection
KYC Verification & Enhanced Due Diligence
MIS Documentation & Compliance Reporting
AML monitoring
Regulatory reporting
Suspicious activity review
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Manager
ICICI Bank Ltd
09.2021 - Current
Bachelor’s - Commerce
Biju Patnaik College of Science & Education
Master of Business Administration -
B.I.I.T.M