Kirubakaran J
paramakudi
Summary
Experienced in helping users solve computer, software, and network problems. Skilled in troubleshooting, answering customer questions, and providing clear step-by-step solutions. Able to handle multiple support requests, document issues, and ensure quick and effective problem resolution.
Overview
1
1
year of professional experience
Work History
System Administrator
SRI RANGANATHAR INDUSTRIES PRIVATE LIMITED - UNIT-II
Coimbatore
12.2024 - Current
- Technical support: Respond to user requests for technical assistance, troubleshoot and resolve issues with hardware, software, and network connectivity
- System maintenance: Install, configure, and maintain hardware, software, and peripherals like computers, printers.
- Problem-solving: Analyze technical problems, prioritize tasks, and apply logical reasoning to find and implement effective solutions
- Networking: Understand and assist with basic network issues, including connectivity and printer functionality.
- Remote support: Learn to use remote desktop tools to provide support to users who are not physically present.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
Education
Master of Science - Information Technology
Alagappa University
Karaikudi 04.2001 -
B. Com - undefined
Alagappa University
Karaikudi10-2024
Skills
- Basic hardware troubleshooting
- Software installation and configuration
- User account setup and password resets
- Network connectivity troubleshooting
- email setup and troubleshooting
Teamwork and collaboration
Hardware and software installation
System monitoring
Remote Access
Timeline
System Administrator
SRI RANGANATHAR INDUSTRIES PRIVATE LIMITED - UNIT-II
12.2024 - Current
Master of Science - Information Technology
Alagappa University
04.2001 -
B. Com - undefined
Alagappa University