Summary
Overview
Work History
Education
Skills
Languages
Extra Qualifications
Personal Information
Disclaimer
Timeline
Generic
Kirubanantham K

Kirubanantham K

Chennai

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

14
14
years of professional experience

Work History

Chief Manager

IndusInd Bank Ltd
Chennai
11.2021 - Current
  • Managed CASA growth and liability of portfolio monthly.
  • Activated digital banking services, including net banking, mobile banking, WhatsApp, and debit card for NTB clients.
  • Assisted over 20 RMs to achieve declared outputs consistently.
  • Achieved monthly targets for personal loans, life insurance, health insurance, M-funds, FD, RD, credit cards, and debit card upgrades.
  • Reviewed daily APR reports from RMs and corrected deviations from engagement activities.
  • Strived to meet quarterly targets across all business units.
  • Cultivated strong relationships with key stakeholders and clients.

Assistant Manager

HDFC ERGO GENERAL INSURANCE
Chennai
03.2021 - 09.2021
  • Addressed customer complaints by delivering prompt solutions and following up for resolution.
  • Managed customer service inquiries and complaints in a timely manner.
  • Handled substantial incoming phone calls to maintain operational effectiveness.
  • Identified customer needs to drive satisfaction and retention.
  • Developed and nurtured trust-based relationships with customers via open dialogue.
  • Generated sales leads through targeted engagement strategies.

Team Leader

CholaMs and Marketing services Pvt ltd (A Murugappa group)
Chennai
12.2018 - 03.2021
  • Served as primary liaison between Banca-Partner and CholasMs, fulfilling stockholder requirements.
  • Drove business penetration and increased renewal retention within Banca-Insurance partner channel.
  • Managed AH and field executives across India to achieve performance targets.
  • Oversaw 26 tele-calling executives generating leads for field teams.
  • Guided team in closing leads via digital platforms including Payzapp, UPI, and online renewal portal.
  • Developed monthly management trackers for sales, tele-calling dispositions, and achievements for stakeholders.
  • Monitored operational tasks such as rejections, endorsements, issuances, and dispatches within TAT periods.

Business Development executive

Royal Sundaram General Insurance Company Limited (as a client employee of Eureka OutsourcingSolution
Chennai
11.2013 - 11.2017
  • Motivated and coached team to enhance performance and achieve objectives.
  • Ensured achievement of 100% monthly targets to maintain annual goals.
  • Committed extensive effort to meet set KRA/KPI deadlines consistently.
  • Trained new sales staff on product offerings and effective selling techniques.
  • Collaborated with underwriters to assess risk factors in insurance applications.

Debt Collection Executive

Sutherland Global Services
Chennai
01.2012 - 12.2013
  • Resolved customer credit card debt by negotiating payment arrangements.
  • Assisted customers in managing overdue debts through effective communication strategies.

Education

B.Sc. - Computer Science

St. Joseph's College of Arts & science
Cuddalore
01.2012

H.S.C - State board

S K V higher secondary school
Cuddalore
01.2009

Skills

  • Compliance and regulatory adherence
  • Business analysis and strategy
  • Team leadership and collaboration
  • Problem solving and critical thinking
  • Relationship building and management
  • Strategic planning and execution
  • Organizational development and effectiveness
  • Customer relationship management

Languages

  • English
  • Hindi
  • Tamil

Extra Qualifications

D R A exam passed, organized by IIBF

Personal Information

  • Total experience: 11 years
  • Date of birth: 02/05/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that all the details furnished above are true to my knowledge

Timeline

Chief Manager

IndusInd Bank Ltd
11.2021 - Current

Assistant Manager

HDFC ERGO GENERAL INSURANCE
03.2021 - 09.2021

Team Leader

CholaMs and Marketing services Pvt ltd (A Murugappa group)
12.2018 - 03.2021

Business Development executive

Royal Sundaram General Insurance Company Limited (as a client employee of Eureka OutsourcingSolution
11.2013 - 11.2017

Debt Collection Executive

Sutherland Global Services
01.2012 - 12.2013

B.Sc. - Computer Science

St. Joseph's College of Arts & science

H.S.C - State board

S K V higher secondary school

Similar Profiles

CREATE PROFILE
Kirubanantham K