Riding Bike and Exploring
Kishore Kumar R
Operations Manager
Bengaluru,KA
Summary
Throughout team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
12
12
years of professional experience
Work History
Cluster Manager
Instakart Services Pvt Ltd ( Flipkart )
04.2024 - Current
- Managing Multiple Hubs and Hiring HMT and WMs
- Trained facility managers on company policy and procedure for similar performance throughout cluster.
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Enhanced cluster profitability with cost-effective budget management and resource allocation strategies.
Hub Manager
Instakart Service Pvt Ltd
09.2019 - 04.2024
- Streamlined hub operations by implementing efficient processes and procedures.
- handled First Mile and and mile
- Conducted regular safety audits to ensure adherence to regulatory requirements and maintain a safe working environment.
- Boosted employee morale through effective communication, recognition of achievements, and fostering an inclusive workplace culture.
- Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
- Developed strong relationships with vendors, ensuring timely deliveries and quality products.
- Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem.
- Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
- Optimized resource allocation for improved productivity and cost reduction.
- Mentored junior staff members, enhancing their professional growth and development within the company.
Team Leader
Instakart Services Private
06.2014 - 09.2019
- Increased customer satisfaction with timely deliveries by optimizing routing and scheduling.
- Coordinated transportation schedules to ensure timely deliveries while minimizing costs related to fuel consumption and vehicle maintenance.
- Mentored new hires on best practices in logistics operations, fostering an environment conducive to professional growth and development.
Executive
Ecom Express Private Limited
11.2013 - 01.2014
- Managing Middle Mile operations
- Vehicle Planning
- Route Planning
- Seller Pickup ( Flipkart, Yabbi, Homeshopee, Naptol ect
Executive
Aramex India Pvt Ltd
04.2013 - 01.2014
- Managing Local and International Goods onnections in Bengaluru Airport
- Managing Local and International connections in Airport
- Open examination of INTL Products to customs Officer
- Prepared Manifest AirwayBill before goods connection
- Prepared Daily data to determine metrics for operational performance.
Education
Bachelor Programme of Commerce - Commerce
IBVE
Bengaluru 04.2001 -
Skills
Operations Management
Interests
Timeline
Cluster Manager
Instakart Services Pvt Ltd ( Flipkart )
04.2024 - Current
Hub Manager
Instakart Service Pvt Ltd
09.2019 - 04.2024
Team Leader
Instakart Services Private
06.2014 - 09.2019
Executive
Ecom Express Private Limited
11.2013 - 01.2014
Executive
Aramex India Pvt Ltd
04.2013 - 01.2014
Bachelor Programme of Commerce - Commerce
IBVE
04.2001 -
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