Kishore Kumar G K
Trichy
Summary
Experienced L2 Technical Support Engineer with expertise in Unix, SQL, and JavaScript. Recognized for strong team collaboration, adaptability, and a commitment to delivering innovative solutions to complex technical challenges. Seeking to contribute my skills and grow within a dynamic and growth-oriented development team.
Overview
4
4
years of professional experience
Work History
Systems Engineer
TCS
Chennai
01.2022 - Current
- Worked as L2 Technical Support for a client Morgan Stanley.
- Have a good experience in level 2 production support for Resource Management and Project Management applications at Morgan Stanley.
- Technically worked in SQL, UNIX, ServiceNow, Airflow, Autosys, informatica and Javascript.
- Solved technical issues through effective problem-solving techniques and root cause analysis.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
- Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
Assistant System Engineer
Tata Consultancy Services
Chennai
01.2021 - 01.2022
- Worked as Support Executive for a Client Morgan Stanley.
- Technical Stack worked - Unix, SQL, Javascript and HTML & CSS.
- Involved in L2 and L3 activities for an application support.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
Education
B.Tech - Electrical and Electronics Engineering
Amrita Vishwa Vidyapeetham
Coimbatore, India05.2020
Skills
- Unix
- SQL
- Javascript
- HTML & CSS3
- Python
- ServiceNow
- Informatica
- Problem-solving
- Root Cause Analysis
Timeline
Systems Engineer
TCS
01.2022 - Current
Assistant System Engineer
Tata Consultancy Services
01.2021 - 01.2022
B.Tech - Electrical and Electronics Engineering
Amrita Vishwa Vidyapeetham
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