KISHORE KUMAR REDDY L

Carrier Objective Being a committed Team Player, would like to contribute towards the growth of the organization, based on my expertise and knowledge and to increase my professional capabilities by learning from the new exposure within the structured framework of the organization.

Roles and Responsibilities

• Contributing my best productive numbers throughout to achieve 100% effort completions. I have been adhered to achieving in delivery of SLA by giving my best RPH productivity in meeting the target, meeting 100% quality targets monthly, maintaining standard average UT & did not receive any stateside escalations.

• Handling additional responsibilities by doing RMC audit to avoid any risk incidents and sending Production/Efficiency Report, AHT Report, and Daily Targets E-mails within the Team.

• I have been working on Escalation emails and Rush request files.

• Providing floor support to OJT team members (India) and audit their loans to avoid errors in process.

• Conducted OJT, Certification and Ramp Up audits For First VST Batch for Manila Team Members.

• Conducted Team meetings and Sharing Minutes of Meeting to the Team.

• Conducted team meetings in BOD for planning the day to achieve Targets, efficiency and Good practices to the Team.

• Provided Process updates and Re-iterations to the team.

• Provided and Refresher Training to Team member on Title and insurance Product.

• Provided floor support to Manila Pilot VST team members and audit their loans to avoid errors in process and supported in OJT.

• I have worked on Escalations and Super Rush request, near to closing date files by interacting with HLP, HMC, and HLU.

• Sending BOD Reports (Subordination Mailbox and Subordination Doc Processing).

• Mailbox Allocation for subordination agreement.

• Worked on Anomaly Audit Reports.

• Managing Risk (RMC)Audits for the Team.

• Worked on Team Member Mortgage program loans (TMMP) loans.

• Consolidation of Loans production reports, Production Counts Tracker.

Achievements and Awards

• Received Wells Fargo Champion Award in 2019 4th Quarter.

• Received Retail Top Performer Award in (Retail Year End Celebration Event-2019).

• Consecutive Top Performer from 2019 February to Till Date With 100% Quality with Exceeding Target. • Received Shared Success Awards from Managers.

• Received Appreciations from Managers for On Time Escalations Responses to Fulfilment Team with 100% Quality.