JAGADESH RAMSAMY K

● Handled cross-functional team of 10 individuals, guaranteeing the on-time provision of services to clients in compliance with SLAs.

● Engaged in all phases of Product Information file to deliver innovative solutions and drive business success.

● Fulfilled feasibility checks, obtaining capacity sign-off and performing risk assessments.

● Collaborated cross-functionally with sourcing, R&D teams to collect vital documentation, ensuring timely product information file audits.

● Facilitated seamless communication with stakeholders by providing timely project updates through daily, weekly, biweekly, and monthly reports.

• Choosing the number of vacations to provide for each season and resort.
• Confirming names of customers with hotels and airlines.
• Gathering, assessing, and reacting to client input.
• Making decisions based on data from market research.
• Creating pamphlets and information for the internet
• Giving a price breakdown.
• Managing reservations, sending bills, and distributing tickets.
  
  
  

• Research and analyzing product and helping in pricing products for AMAZON.CO.JP.
• Create and assign jobs to associates.
• Manage resource allocation in conjunction with manager to meet SLAs and business goals.
• Communicate with business stakeholders on task requests.
• Identify opportunities for process improvement and automation.
• Track & drive daily productivity and quality of the associates.
• Act as SME & resolve mapping related queries raised by team members.
• Review metrics and prioritize workflow