Kiran Krishnankutty
IT Head / Infrastructure and Operation Practice Head
Bangalore,Karnataka
Summary
A Seasoned IT professional with 18+ years of long standing experience in client facing roles, delivers with highest professional standards aligned to specific requirements, schedule & budget. Recognized as a leader to transform troubled or new business accounts into high value entities with ability to drive projects, achieve business goals and produce customer values. Ability to quickly assimilate information to 'hit the ground running' in any unfamiliar circumstances. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. PRINCE2 Practitioner & ITILV3 certified.
Overview
18
18
years of professional experience
2
2
Certificates
4
4
Languages
Work History
IT Head / SDM Infrastructure & Operations
EPAM Systems, Inc
04.2022 - Current
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Associate Director
Cognizant Technologies Solutions
04.2018 - 03.2022
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Utilized advanced analytics tools to identify trends in consumer behavior, informing future product development plans.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Senior Manager - Delivery
Cognizant Technology Solutions
05.2013 - 03.2018
- Managed End to End ITO deals
- Project managed medium to large Infra projects
- Spearheaded strategic transformation projects with 100% success.
Delivery Manager
Cognizant Technology Solutions
11.2011 - 04.2013
- Managed delivery and people management responsibilities of a team of 250 across multiple service lines
- Managed P&L for the whole portfolio including customer invoicing and rate card negotiations
Education
Bachelor of Technology - Electronics and Communication
Cochin University of Science & Technology
06.2001 - 5 2005
Skills
Delivery Management
Project Management
Customer Relationship Management
Technical Manager
Service Management
Remote Infrastructure Management
Onsite Lead
Practise Head
IT Head
Associate Director
Principal Tech Specialist
Certification
Prince 2 Practitioner
Accomplishments
- Achievements/Tasks
- Courses
Personal Information
Date of Birth: 07/28/82
Languages
English
Hindi
Awards
- Best Team Manager - Customer facing, Cognizant, Service Management team led by me received best team of 2016 award from Cognizant senior leadership
- Above & beyond Award, Cognizant, Award for managing UK based media giant performing dual roles of a delivery manager and technical account manager, driving customer critical strategic projects
- Best Team Lead, Cognizant
- Role of Honor, Mahindra Satyam, Awarded for training multiple batches of new joiner graduates
- Pat on Back, Mahindra Satyam
Timeline
IT Head / SDM Infrastructure & Operations
EPAM Systems, Inc
04.2022 - Current
Associate Director
Cognizant Technologies Solutions
04.2018 - 03.2022
Senior Manager - Delivery
Cognizant Technology Solutions
05.2013 - 03.2018
Delivery Manager
Cognizant Technology Solutions
11.2011 - 04.2013
Bachelor of Technology - Electronics and Communication
Cochin University of Science & Technology
06.2001 - 5 2005