KM VINEETA
Noida,UTTAR PRADESH
Summary
Dynamic and innovative professional with a proven track record at HDB Financial Services, HDFC Bank, adept in strategic planning and problem-solving. Excelled in work coordination and creativity, significantly enhancing customer satisfaction by efficiently managing inbound and outbound calls. Skilled in multitasking, with a keen ability to innovate solutions for complex challenges.
Overview
2
2
years of professional experience
Work History
SENIOR TELECALLING OFFICER
HDB Financial Services, HDFC Bank
2022.05 - 2023.11
- Responsible for managing large amount of inbound and outbound calls in a timely manner.
- Responsible for solving customer problem in creative ways.
- Responsible for depositing bounce EMI of personal and business loan by calling the customer.
Education
Bachelor of Arts - Sociology
Y.D.P.G COLLEGE
LAKHIMPUR KHIRI08.2014
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
- Multitasking Abilities
- Problem-Solving
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
SENIOR TELECALLING OFFICER
HDB Financial Services, HDFC Bank
2022.05 - 2023.11
Bachelor of Arts - Sociology
Y.D.P.G COLLEGE
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