Desired Job Title
Zonal Head (West)National Head – SalesCEOGM (West)Asst Vice PresidentWork Type
Full TimeLocation Preference
On-SiteHybridRemoteLocation: Mumbai, MH, INPune, MHAhmedabad, GJ
Open to relocation: Yes
Kolen Shah
Sales Management
Mumbai,MH
Work Preference
Summary
Results-driven sales professional with 30 years in IT and telecom sales, focused on business development and account management. Expertise includes IT hardware, software, data networking, CCTV, and telecom infrastructure solutions. Established strong relationships across corporate sectors, BFSI, PSUs, and government entities through effective communication and negotiation.
Overview
5
5
Language
33
33
years of professional experience
Work History
Zonal Head (West)
Arvind Ltd, Telecom Division
01.2025 - Current
- I am responsible for sales & service operations of western part of India which include Mumbai, Pune, Maharashtra, Goa, Gujarat, Madhya Pradesh. I have a team of sales & service personnel including pre-sales Team. We provide solutions related to Telecom Infrastructure, Audio Visual Systems Integration, CCTV, Data Networking. I am reporting to Chief Operating Office for the company based at Pune
- Drove 20% revenue growth in the West region within one year.
- Achieved 90% of sales targets. Year On Year growth of 20%
- Implemented strategic initiatives that boosted market share by 15%.
- Cultivated key client relationships, resulting in increased customer loyalty and retention.
- Achieved 90% of sales targets with consistent year-on-year growth of 20%.
- Streamlined operations, achieving annual cost reductions of 10% through process improvements.
- Streamlined operations, reducing costs by 10% annually.
- Introduced innovative sales training programs, increasing team efficiency.
National Head – Sales
ESCO Systems Pvt Ltd
07.2018 - 12.2024
- Managed National Sales reporting to the Director of the company based in Mumbai.
- Drove 120% revenue growth in key markets within two years.
- Developed and executed innovative sales strategies, enhancing client acquisition.
- Implemented innovative sales strategies, boosting client acquisition.
- Reduced sales cycle time by 30% through process optimization.
- Launched digital sales initiatives, increasing online revenue streams.
- Provided audio visual system integration solutions as part of ESCO's services.
CEO
DSK Global Solutions
11.2012 - 06.2018
- Managed business operations for DSK-GS in Mumbai, optimizing processes for efficiency.
- Transformed company vision into a 30% revenue growth in 2 years.
- Implemented innovative strategies, increasing market share by 25%.
- Cultivated strategic partnerships, enhancing brand visibility and reach.
- Drove digital transformation, elevating customer experience and retention.
- Fostered a culture of innovation, resulting in 5 new product launches.
- Established DSK-GS's business model, contributing to key wins from customers such as Times of India, Government of India (Weather Bureau), and others.
- DSK-GS specializes in various Technology Solutions like HRMS & Payroll Software, Fixed Assets Management Solution, Production Monitoring & Reporting Solution, BI Tool, DMS Solution, Web Portal Design & Development etc.
GM (West)
Enkay Technologies India Pvt Ltd
06.2011 - 11.2012
- Responsible for operations of Western Region, developed strategic regional business alliances, and led a team of 8 Sales Professionals. Reported to the MD of the company.
- Led a high-performing team to exceed sales targets by 30%.
- Implemented innovative strategies that boosted customer retention by 25%.
- Drove revenue growth through effective market analysis and segmentation.
- Built strong relationships with key clients, fostering loyalty and trust.
- Introduced data-driven decision-making, increasing efficiency by 20%.
- Improved team performance through targeted training and development initiatives.
- Established Enkay as a leading provider of converged technology solutions.
Asst Vice President
Inspira Enterprises (3Com India)
06.2010 - 05.2011
- Managed Western Region's sales numbers, business development from BFSI customers across PAN India, and developed strategic regional business alliances including high revenue business from the Government Sector via SI partnerships. Reported to the Chief Operating Officer of the company based in Mumbai. Provided data networking (3COM) solutions to our customers.
- Achieved 30% revenue growth through targeted sales initiatives.
- Cultivated key partnerships, boosting market share by 25%
- Cultivated partnerships that increased market share by 25%.
- Developed training programs that improved team performance by 40%.
Asst General Manager
Tulip Telecom Ltd.
01.2007 - 06.2010
- Developed business opportunities for BFSI customers in the West, including PSU banks, private banks, insurance companies, and finance companies.
- Understanding BFSI business model and identifying new opportunities
- Develop strategic regional business alliances
- Leading & guiding Team of Sales Professionals ensuring they meet Business Objectives
- Consistently met assigned business numbers
- Facilitated entry into new accounts including SBI, SBI Group, and IDBI Group by leveraging strategic initiatives.
- Secured order worth 500 CR from SBI for secondary MPLS VPN links
- Tulip provides network integration (NI), corporate data connectivity (MPLS VPNs and Internet) within and outside India, Data Centre services, infrastructure management services and IT consulting services to enterprises.
National Sales Manager
QuantumLink Communications Pvt Ltd
10.2003 - 11.2007
- Managed national sales through direct team and channel partners.
- Achieved 120% of annual sales targets consistently over 3 years.
- Drove 30% revenue growth through strategic sales initiatives.
- Led a high-performing team of 15 sales professionals.
- Cultivated key client relationships, increasing retention by 40%.
- Developed targeted sales strategies, enhancing market share by 15%.
- Trained and mentored team, resulting in 50% promotion rate.
- Conducted market analysis, identifying new opportunities for growth.
- Presented quarterly sales reports to executive leadership, providing data-driven insights for strategic decision-making.
Sr Sales Manager
Dess Technologies
01.2002 - 10.2003
- I was managing National Key Accounts (IDBI, UTI) and New Sales Team. We were providing Digitization solutions to our customers. Was reporting to the Director of the company based at Mumbai
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
Branch Manager
DCM Data Systems Ltd
01.1997 - 12.2001
- I was responsible for Branch's overall business operations in Mumbai and managing key clients from BFSI segment. We provided personal computing and networking solutions to our customers. Reported to Chief of Sales based at Delhi.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Area Sales Manager
DDE ORG Systems Ltd
08.1993 - 12.1996
- Handled sales from new customers and managed key account sales.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
Sales Executive
PCS Data General (I) Ltd
08.1990 - 07.1993
- Joined as Sales Trainee, responsible for new sales of Super Mini and Personal Computing solutions to customers, reporting to Zonal Head in Mumbai.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Education
Dip in Industrial Electronics -
Board of Technical Education
MumbaiDiploma in Business Management -
Indian Merchant Chambers
Mumbai, IndiaSkills
Sales Management
Business Development
Market analysis
Negotiation
Customer Focus
Team Management
Staff Development
Motivational leadership
Microsoft Office
Personal Details
- Date of Birth December 24, 1969
- Nationality Indian (Gujarati – Jain)
- Marital Status Married
- Family : Wife is a Doctor (Dentist) having own practice; One Daughter (18 years old) pursuing Degree from IIT Madras in Data Sciences and also Computer Engineering
Timeline
Zonal Head (West)
Arvind Ltd, Telecom Division
01.2025 - Current
National Head – Sales
ESCO Systems Pvt Ltd
07.2018 - 12.2024
CEO
DSK Global Solutions
11.2012 - 06.2018
GM (West)
Enkay Technologies India Pvt Ltd
06.2011 - 11.2012
Asst Vice President
Inspira Enterprises (3Com India)
06.2010 - 05.2011
Asst General Manager
Tulip Telecom Ltd.
01.2007 - 06.2010
National Sales Manager
QuantumLink Communications Pvt Ltd
10.2003 - 11.2007
Sr Sales Manager
Dess Technologies
01.2002 - 10.2003
Branch Manager
DCM Data Systems Ltd
01.1997 - 12.2001
Area Sales Manager
DDE ORG Systems Ltd
08.1993 - 12.1996
Sales Executive
PCS Data General (I) Ltd
08.1990 - 07.1993
Dip in Industrial Electronics -
Board of Technical Education
Diploma in Business Management -
Indian Merchant Chambers