Komal Agarwal
Mumbai
Summary
Professional leader with executive experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.
Overview
18
18
years of professional experience
2016
2016
years of post-secondary education
4
4
Languages
Work History
VP Sales and BD
Assert AI
03.2022 - Current
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Head of BD
DiacriTech
12.2017 - 02.2022
- Manage a portfolio of over 200 Million$ and successfully achieved project goals
- Create sales pitch and presentations as per client requirements.
- Well experienced in handling both domestic and international clients.
- (USA, Asia, Europe, Australia and UAE)
- Expert in B2B sales for Multinational companies
- Participate and present company in events/ expos and conferences in various countries.
- Organize online and in person demos for clients.
- Ability to handle both inside and outside sales.
- Preparing customer contracts/ RFPs and providing necessary approvals.
- Develop and implement new marketing and sales plans and strategies for 5 years
- Review customer feedback and suggest ways to improve the process and customer experience.
- Been a top performer and an active team player
- Work closely with vendors and freelancers
- Actively participate in business meetings with CEO and VPs.
Business Development Manager
Einfach Solutions
06.2015 - 11.2017
- Developing a growth strategy focused on both financial gain and customer satisfaction.
- Generating leads, reaching customers through various channels like emails, calls and campaigns.
- Fixing meetings, giving demos and running campaigns.
- Preparing business proposals and presenting it to customers.
- Negotiation and closing deals with clients.
- Monitor projects and resolve any queries.
- Follow up with customers for invoice and payments.
- Proposing new services and resolving complex queries.
- Recruitment of sales and marketing team.
- Setting monthly, yearly targets for the sales team and designing strategies to achieve it.
- Adding new services to the company to improve customer experience.
- Work with various vendors.
- Participate in management level discussions for business expansion.
Team Lead- Operations
IBM
03.2011 - 03.2015
- Credit appraisal on the account level for the company.
- Reconciliation on the customer accounts.
- Prepare and present reports on collection activities.
- Reconcile any customer disputes through the support of various internal teams and self-investigations.
- Publishing reports which consist of the performance matrix of the team.
- Training team on new strategies.
- Offering customers with an installment scheme to recover overdue invoices.
- Been part of KT of ARC application and trained team members.
- Been a star performer for 3 quarters.
- Been a top performer in the team.
- Support other teams to achieve month end targets.
- Propose new ideas to the core team in the UK.
- Process customer payments online for upgrades and new purchases.
- Work closely with a team in the UK.
Asst. Business Head
Masseur Exports
01.2010 - 01.2011
- Designing sales and marketing strategies.
- Participating in exhibitions all over India.
- Setting up a target for the sales team.
- Reviewing performance of the team.
- Preparing business proposals.
- Coordinate with customers for after sale service.
- Collection of Overdue invoices.
- Arranging after sale service.
- Designing business strategies to improve visibility of the brand.
- Coordinating with the Digital marketing team.
- Presenting after sales performance report with the team.
Sr. Credit Advisor
HSBC
09.2007 - 12.2008
- Managed a diverse portfolio of clients from various industries, demonstrating adaptability and versatility in addressing unique credit challenges.
- Trained new team members on company policies and procedures, ensuring a smooth transition into their roles as credit advisors.
- Assisted clients in obtaining loans for various purposes, resulting in increased loan approvals and client satisfaction.
- Advising customers on investments and current bank offers.
- Been part of Oracle team transition.
- Worked closely with sales teams to identify prospective clients who may benefit from our services while maintaining high-quality service delivery.
- Negotiated with creditors on behalf of clients to reduce outstanding debts or establish favorable payment terms, increasing client satisfaction levels.
- Educated clients on responsible credit usage, promoting long-term financial stability and success.
Education
MBA -
Sikkim Manipal Uni
01-2013
Bsc - ISM
University of Madras
06.2004 - 03.2007
Skills
- Strategic planning
- Complex Problem-solving
- Proposal writing
- Partnerships and affiliations
Awards
- Six sigma certificate
- Consumer Neuroscience & Neuromarketing
- Star employee of the quarter
- Best performer of the year (2 years)
Activities
- Worked part time in Kidzee Play school (6 months)
- Participation in events and conferences
- Active participant in work life balance initiative
- Board member for POSH at current company
Timeline
VP Sales and BD
Assert AI
03.2022 - Current
Head of BD
DiacriTech
12.2017 - 02.2022
Business Development Manager
Einfach Solutions
06.2015 - 11.2017
Team Lead- Operations
IBM
03.2011 - 03.2015
Asst. Business Head
Masseur Exports
01.2010 - 01.2011
Sr. Credit Advisor
HSBC
09.2007 - 12.2008
Bsc - ISM
University of Madras
06.2004 - 03.2007
MBA -
Sikkim Manipal Uni
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