Kondaveeti S R Sarath Chandu

Experienced sales professional with a proven track record in driving growth and success through strategic sales planning and cultivating strong client relationships. Skilled in sales forecasting, market analysis, and customer relationship management. Recognized for reliability and consistently exceeding expectations. Seeking growth opportunities to leverage skills, strengths, and innovative ideas for organizational and personal development.

• Got promoted from Off Roles to On roles in Reliance General Insurance Company Ltd.
• Collected highest premium in Pan India
• Achieved HALL OF FAME and TOP GUN awards in the duration of last 6 months
• Received two R&R awards with my team members
• Promoted as a KNE executive in the period of 8 months from my joining, based on my knowledge taken multiple roles in the same company
• Handled KNE & FLOUR SUPPORTER (mentor) at the same time and taken initiative of 20 batches

• Date of Birth: 05/18/91
• Gender: Male
• Nationality: Indian

• Handling Multiple channels in AP & TS
• Supportive to the channel partners
• Managing team logins and logouts, team performance, shifts, breaks in the absence of team leader
• Monitoring SL and providing support according to the process requirements
• Solving customer issues on call with complete resolution and explanation
• Maintaining AHT in the time of call receiving and sustain the same for reviews and feedbacks
• Escalating the issues to the higher departments when solution not available on call
• Taking VOC and escalating the same to the Analysts and team leaders for better customer services
• Resolving GPRS related issues on call, when resolution not possible making outbound call to the customer and resolving the issues with the help of technicians or experts