Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Additional Information
Other Qualifications
Personal Information
Languages
Hobbies and Interests
Disclaimer
Timeline
Generic
KOPPISETTI MANI SAI VENKATA

KOPPISETTI MANI SAI VENKATA

VISHKAPATNAM

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Customer Service Agent

AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
HYDERABAD
03.2022 - Current

Education

SSC -

EXCEL HIGH SCHOOL

DIPLOMA IN MECHANICAL ENGINEERING -

SRI VIDYA POLYTECHNIC COLLEGE

Skills

  • Good communication skills
  • Accepting Challenges
  • Customer service aptitude
  • Flexible to work rotational shifts
  • Able to work under pressure
  • Problem-solving skills
  • Active listening skills
  • Customer Service
  • Documentation and Reporting
  • Problem Resolution
  • Inbound Customer Service
  • Customer Complaint Resolution

Roles And Responsibilities

  • Help passengers with self-serve or assisted check in procedures.
  • Deal with passenger flight queries.
  • Verify travel documents and provide boarding pass.
  • Tell passengers about luggage restrictions.
  • Weight baggage and collect excess charges.
  • Handel complaints,provide appropriate solutions for customers.
  • Follow up to resolve any issue their customer experience.
  • Take care of children travelling alone.
  • Follow strict safety and security measures.
  • Assist VIPs and people who need special assistant.
  • Update computerised records and use equipment like scanners.

Additional Information

I have Two years experience in AI SATS I worked in Scoot Airlines Ground Handling of eighteen months With GONOW DCS after that I was changed to Singapore Airlines Ground handling for almost six months with ALTEA DCS

And aslo I use to check Documentation of Southeast Asia Countrys

Other Qualifications

Basic knowledge of Computer.

Personal Information

  • Passport Number: V5428569
  • Father's Name: Koppisetti Venkatasrinivas rao
  • Mother's Name: Koppisetti Ganganagajyothi
  • Date of Birth: 12/02/2000
  • Gender: male
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

Telugu,Hindi & English

Hobbies and Interests

  • Playing sports [cricket]
  • Listening music

Disclaimer

The information presented in this resume accurately reflects my qualifications and experience

Timeline

Customer Service Agent

AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
03.2022 - Current

SSC -

EXCEL HIGH SCHOOL

DIPLOMA IN MECHANICAL ENGINEERING -

SRI VIDYA POLYTECHNIC COLLEGE
KOPPISETTI MANI SAI VENKATA