Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Additional Information
Other Qualifications
Personal Information
Languages
Hobbies and Interests
Disclaimer
Timeline
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KOPPISETTI MANI SAI VENKATA

KOPPISETTI MANI SAI VENKATA

VISHKAPATNAM

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Customer Service Agent

AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
HYDERABAD
2022.03 - Current

Education

SSC -

EXCEL HIGH SCHOOL

DIPLOMA IN MECHANICAL ENGINEERING -

SRI VIDYA POLYTECHNIC COLLEGE

Skills

  • Good communication skills.
  • Accepting Challenges.
  • Customer service aptitude.
  • Flexible to work rotational shifts.
  • Able to work under pressure.
  • Problem-solving skills.
  • Active listening skills.
  • Customer Service
  • Documentation and Reporting
  • Problem Resolution
  • Inbound Customer Service
  • Customer Complaint Resolution

Roles And Responsibilities

  • Help passengers with self-serve or assisted check in procedures.
  • Deal with passenger flight queries.
  • Verify travel documents and provide boarding pass.
  • Tell passengers about luggage restrictions.
  • Weight baggage and collect excess charges.
  • Handel complaints,provide appropriate solutions for customers.
  • Follow up to resolve any issue their customer experience.
  • Take care of children travelling alone.
  • Follow strict safety and security measures.
  • Assist VIPs and people who need special assistant.
  • Update computerised records and use equipment like scanners.

Additional Information

I have Two years experience in AI SATS I worked in Scoot Airlines Ground Handling of eighteen months With GONOW DCS after that I was changed to Singapore Airlines Ground handling for almost six months with ALTEA DCS

And aslo I use to check Documentation of Southeast Asia Countrys

Other Qualifications

Basic knowledge of Computer.

Personal Information

  • Passport Number: V5428569
  • Father's Name: Koppisetti Venkatasrinivas rao
  • Mother's Name: Koppisetti Ganganagajyothi
  • Date of Birth: 12/02/2000
  • Gender: male
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

Telugu,Hindi & English

Hobbies and Interests

  • Playing sports [cricket]
  • Listening music

Disclaimer

The information presented in this resume accurately reflects my qualifications and experience

Timeline

Customer Service Agent

AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
2022.03 - Current

SSC -

EXCEL HIGH SCHOOL

DIPLOMA IN MECHANICAL ENGINEERING -

SRI VIDYA POLYTECHNIC COLLEGE
KOPPISETTI MANI SAI VENKATA