Hi, I’m
Koushik Ghosh
Cooch Behar
Summary
Diligent Professional experienced in word processing, time management, and scheduling. Delivered impactful solutions through analytical problem-solving and proficiency in HRIS and file management systems, alongside a strong foundation in data analytics, data modeling, SQL, and Python. Committed to fostering team collaboration and driving results in fast-paced environments.
Overview
3
Languages
1
Certification
5
years of professional experience
Work History
Karma Group INDIA
Management Trainee
09.2024 - Current
Job overview
- Acquired in-depth understanding of company policies, protocols, and processes to effectively support team initiatives.
- Used company reports to analyze sales, gross profit and inventory activities.
- Handled day-to-day customer or client questions via telephone or email.
- Addressed customer inquiries via telephone and email, ensuring timely and accurate responses to enhance client satisfaction.
MOZO HUNT PVT LTD
Marketing and HR Intern
06.2023 - Current
Job overview
- Sourced and screened candidates for various roles, enhancing recruitment process.
- Assist in sourcing and screening potential candidates for various roles.
- Supported HR initiatives to foster a positive workplace environment, contributing to employee satisfaction.
- Handle basic employee inquiries and provide timely resolutions.
- Assist in maintaining and updating employee records and databases.
- Drafted HR-related documents, including offer letters and contracts, ensuring compliance and clarity.
Absolute people screen private limited
Human Resources Intern
01.2023 - Current
Job overview
- Assisted Human Resources team in sorting, recruiting, selecting, and onboarding candidates, while scheduling interviews with management.
- Acquired hands-on experience in recruitment, interviewing, and screening candidates via multiple job portals to support hiring needs.
- Updated candidate application statuses in Excel for tracking purposes.
Policy Bazaar
Management Trainee
09.2021 - 11.2021
Job overview
- Resolved customer relations issues, leading to quicker resolutions and improved client satisfaction.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Sustained customer relationships and acquired new clients by identifying needs and providing tailored services.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Lovely professional universityJalandhar
Bachelor of Commerce
05-2023
Lovely Professional University Phagwara, India
MBA from Operations Management
04.2001
SSSVPKozhikode, Kerala
Higher Secondary Certificate
03-2020
Skills
Market Research
Microsoft Excel
Customer Service
Communication Skills
Effective Time Management
Prioritization
Ability to Multitask
Teamwork
Ability to Work in a Team
Adaptability
Ability to Work Under Pressure
Leadership Skills
Fast Learner
Certification
Digital Marketing
Interests
Reading, Photography
Timeline
Management Trainee
Karma Group INDIA
09.2024 - Current
Marketing and HR Intern
MOZO HUNT PVT LTD
06.2023 - Current
Digital Marketing
04-2023
Human Resources Intern
Absolute people screen private limited
01.2023 - Current
Management Trainee
Policy Bazaar
09.2021 - 11.2021
Lovely Professional University
MBA from Operations Management
04.2001
SSSVP
Higher Secondary Certificate
Lovely professional university
Bachelor of Commerce
Courses
- Digital Marketing, Cousera
- January 2022 — January 2022
- Operation Management -Organization and Analysis Udemy
- June 2025 - October2025
- Advance Excel , Tutedude
- October 2025 - January 2026