
Strategic Zonal Manager with 16 years in exceeding sales goals for assigned zone in Banking and Microfinance industry. Collaborates with regional managers to increase efficiency and improve market share. Solid leadership and analysis skills.
JOB KRA
(1) Managing Business + Regular Collection of Punjab and Hard Collection of Punjab and Haryana with dual responsibility.
(2) Creating strategy on daily basis for better productivity.
(3) Achieving Business targets.
(4) Total 400 Staff including 3 Regional Manager, 13 DRM, 10 TQM, 45 Branch Manager,ABM, Cashier and Field staff.
(5) Staff Fraud Control and legal issues regarding FIR.
(6) Handling Investor Visit.
(7) Branch surprise checking in terms of compliance and Audit.
Achievement :-
(1) Highest Collection Efficiency During Lockdown crisis.
(2) Staff wise, Branch wise and Region wise good productivity.
(3) DPD Collection Control.
(4) Best use of Micro Management.
(5) Excellent customers connectivity.
(6) Digital Payments.
JOB KRA
(1) Managing Haryana & Punjab Business and Collection.
(2) Handling Regular and Par Collection.
(3) Handling Staff Hiring and Hr related issues.
(4) Total 178 Staff including 2 Regional Manager,26 Branch Manager,ABM, Cashier and Field staff.
(5) Staff Fraud Control.
(6) Handling Investor Visit.
(7) Branch surprise checking in terms of compliance and Audit.
Achievement :-
(1) Highest Collection Efficiency During Lockdown crisis. July-2020 (98%) June-2020 (78%)
(2) Staff wise, Branch wise and Region wise good productivity.
(3) DPD Collection Control.
(4) Best use of Micro Management.
(5) Excellent customers connectivity.
(6) Digital Payments.
JOB KRA:-
(1) Managed 6 District 23 Branches and 162 staff members including 6 District Manager, 23 Branch Manager and 10 Credit Officer.
(2) Managed Micro loan,emerging loans and Individual Personal Loan.
(3) Managed Collection and Business vertical both.
(4) Surprise cash checking and register checking during the Branch visit.
(5) Surprise center visit. and Branch Surprise Visit
(6) Best Team Support for collection and Business.
Achievement—
(1)Staff Fraud Control.
(2)Staff Hiring completion and built the reputation in market. (3)Collection Topper in Every Month.
(4)Business control and Collection control through micromanagement. (5)Focused on High DPD closures.
(6)Focused on Low hanging fruits customers.
Job KRA
(1)Managed 36 staff team members including Sales and Ops along with 3 Area Head.
(2)Maintained Healthy relationship with the customers.
(3) Managed Micro loan and emerging loans.
(4) Handling Collection and Business vertical both.
(5) Audit Report closure and timely revert on open points.
(6) Fortnightly cash checking and petty cash file checking. Track register updating.
(7) Best Team Support for collection and Business.
Achievement
(1) Staff Fraud Control.
(2) Highest collection efficiency after Demonetization
(3)Collection and Business Topper in JFM.
(4)Control in Business and Collection through micromanagement. (5)Topper in Collection efficiency and Business.
Job KRA:-
(1) Managed the Yes First accounts Portfolio and providing them good services with operation team coordination.
(2) Healthy relationship with the customer by solving the problems.
(3) Managed Liability product, Mutual Fund Sip, Fixed Deposit, Recurring Deposit, Insurance, Trade forex, Current Account, Saving Account product.
(4) Best Team Support for Investment for the Bank.
Achievement
(1)Insurance Topper in every Month.
(2)CASA Funding Target Achievement.
(3)Every contest Achiever.
(4)Topper in third party product.
Job KRA
(1)Managed the Preferred accounts Portfolio and providing them preferred services.
(2)Retained healthy relationship with the customer by solving the problems.
(3)Managed Assets, Trade forex, Liability product, Credit Card, Mutual Fund Sip, Fixed Deposit, Recurring Deposit, Insurance, Current Account, Saving Account product.
Achievement
(1)JFM Performer in Life Insurance and Casa Funding every year. (2)Highest Loan Ticket Size.11 CR.
Job KRA:-
(1) Managed the Yes Prosperity accounts Portfolio and providing them good services with operation team coordination.
(2) Healthy relationship with the customer by solving the problems.
(3) Managed Liability product, Mutual Fund Sip, Fixed Deposit, Recurring Deposit, Insurance, Trade Forex, Current Account, Saving Account product.
(4) Best Team Support for Investment for the Bank.
Achievement
(1) Insurance Topper in every Month.
(2)CASA Funding Target Achievement.
(3)Every contest Achiever.
Job KRA:-
(1) Looked after the TRADE & FOREX Accounts, CC Accounts, Forward Contract and OD Accounts.
(2) To generate the portfolio of trade and forex customers.
(3) Maintained DVR, taking Proper and timely steps to ensure consistency in per formation.
Achievement
(1)JFM Performer TFX Income.
(2)TFX accounts opening champion.
Job KRA:-
(1) Handled Current Sales Team.
(2) Current Account acquisition.(3) Maintained DCR, taking Proper and timely steps to ensure consistency in per formation.
Achievement
(1) Highest Current Accounts opened in every month.
(2) TOP Performer in every month.
Job KRA:-
(1)Managed Landline and Broadband Sales. (2)Managed 20 Sales Sales Officer team.
(3) Maintained DCR, taking Proper and timely steps to ensure consistency in per formation.
Achievement—
Got one promotion Sales Officer to Team Leader within one Year.
Hardworking and Dedicating
Strategy Maker and Good Planner
Expert in Staff Motivation
Sunday time is for My Father, My Mother, My Wife and my two loving Son.