Summary
Overview
Work History
Education
Skills
Spend some precious time with my family.
Timeline
Generic

Krishan Kumar

Zonal Head In Satin Credit Care LTD. NBFC MFI
Sonipat,HR

Summary

Strategic Zonal Manager with 16 years in exceeding sales goals for assigned zone in Banking and Microfinance industry. Collaborates with regional managers to increase efficiency and improve market share. Solid leadership and analysis skills.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work History

Zonal Manager

SATIN CREDIT CARE LTD.
MOGA, PUNJAB
12.2020 - Current

JOB KRA

(1) Managing Business + Regular Collection of Punjab and Hard Collection of Punjab and Haryana with dual responsibility.

(2) Creating strategy on daily basis for better productivity.

(3) Achieving Business targets.

(4) Total 400 Staff including 3 Regional Manager, 13 DRM, 10 TQM, 45 Branch Manager,ABM, Cashier and Field staff.

(5) Staff Fraud Control and legal issues regarding FIR.

(6) Handling Investor Visit.

(7) Branch surprise checking in terms of compliance and Audit.

Achievement :-

(1) Highest Collection Efficiency During Lockdown crisis.

(2) Staff wise, Branch wise and Region wise good productivity.

(3) DPD Collection Control.

(4) Best use of Micro Management.

(5) Excellent customers connectivity.

(6) Digital Payments.

State Head Punjab Haryana

SAIJA FINANCE LTD. NBFC MFI
SONIPAT, HARYANA
08.2019 - 12.2020

JOB KRA

(1) Managing Haryana & Punjab Business and Collection.

(2) Handling Regular and Par Collection.

(3) Handling Staff Hiring and Hr related issues.

(4) Total 178 Staff including 2 Regional Manager,26 Branch Manager,ABM, Cashier and Field staff.

(5) Staff Fraud Control.

(6) Handling Investor Visit.

(7) Branch surprise checking in terms of compliance and Audit.

Achievement :-

(1) Highest Collection Efficiency During Lockdown crisis. July-2020 (98%) June-2020 (78%)

(2) Staff wise, Branch wise and Region wise good productivity.

(3) DPD Collection Control.

(4) Best use of Micro Management.

(5) Excellent customers connectivity.

(6) Digital Payments.

Cluster Head

CAPITAL TRUST LTD. NBFC MFI
LUDHIANA , PUNJAB
08.2018 - 08.2019

JOB KRA:-

(1) Managed 6 District 23 Branches and 162 staff members including 6 District Manager, 23 Branch Manager and 10 Credit Officer.

(2) Managed Micro loan,emerging loans and Individual Personal Loan.

(3) Managed Collection and Business vertical both.

(4) Surprise cash checking and register checking during the Branch visit.

(5) Surprise center visit. and Branch Surprise Visit

(6) Best Team Support for collection and Business.

Achievement

(1)Staff Fraud Control.

(2)Staff Hiring completion and built the reputation in market. (3)Collection Topper in Every Month.

(4)Business control and Collection control through micromanagement. (5)Focused on High DPD closures.

(6)Focused on Low hanging fruits customers.

JANA CENTER HEAD

JANA SMALL FINANCE BANK LTD.
SONIPAT, HARYANA
05.2016 - 08.2018

Job KRA

(1)Managed 36 staff team members including Sales and Ops along with 3 Area Head.

(2)Maintained Healthy relationship with the customers.

(3) Managed Micro loan and emerging loans.

(4) Handling Collection and Business vertical both.

(5) Audit Report closure and timely revert on open points.

(6) Fortnightly cash checking and petty cash file checking. Track register updating.

(7) Best Team Support for collection and Business.

Achievement

(1) Staff Fraud Control.

(2) Highest collection efficiency after Demonetization

(3)Collection and Business Topper in JFM.

(4)Control in Business and Collection through micromanagement. (5)Topper in Collection efficiency and Business.

Financial Partner (HNI RM )

YES BANK LTD.
SONIPAT, HARYANA
04.2015 - 05.2016

Job KRA:-

(1) Managed the Yes First accounts Portfolio and providing them good services with operation team coordination.

(2) Healthy relationship with the customer by solving the problems.

(3) Managed Liability product, Mutual Fund Sip, Fixed Deposit, Recurring Deposit, Insurance, Trade forex, Current Account, Saving Account product.

(4) Best Team Support for Investment for the Bank.

Achievement

(1)Insurance Topper in every Month.

(2)CASA Funding Target Achievement.

(3)Every contest Achiever.

(4)Topper in third party product.

Preferred Relationship Manager

HDFC BANK LTD.
PANIPAT , HARYANA
09.2012 - 03.2015

Job KRA

(1)Managed the Preferred accounts Portfolio and providing them preferred services.

(2)Retained healthy relationship with the customer by solving the problems.

(3)Managed Assets, Trade forex, Liability product, Credit Card, Mutual Fund Sip, Fixed Deposit, Recurring Deposit, Insurance, Current Account, Saving Account product.

Achievement

(1)JFM Performer in Life Insurance and Casa Funding every year. (2)Highest Loan Ticket Size.11 CR.

Client Relationship Partner

YES BANK LTD.
LUDHIANA , PUNJAB
08.2011 - 05.2012

Job KRA:-

(1) Managed the Yes Prosperity accounts Portfolio and providing them good services with operation team coordination.

(2) Healthy relationship with the customer by solving the problems.

(3) Managed Liability product, Mutual Fund Sip, Fixed Deposit, Recurring Deposit, Insurance, Trade Forex, Current Account, Saving Account product.

(4) Best Team Support for Investment for the Bank.

Achievement

(1) Insurance Topper in every Month.

(2)CASA Funding Target Achievement.

(3)Every contest Achiever.

Associate Relationship Manager

INDUSIND BANK LTD.
LUDHIANA , PUNJAB
05.2010 - 08.2011

Job KRA:-

(1) Looked after the TRADE & FOREX Accounts, CC Accounts, Forward Contract and OD Accounts.

(2) To generate the portfolio of trade and forex customers.

(3) Maintained DVR, taking Proper and timely steps to ensure consistency in per formation.

Achievement

(1)JFM Performer TFX Income.

(2)TFX accounts opening champion.

TEAM LEADER ( CURRENT ACCOUNT TEAM )

HDFC BANK LTD.
LUDHIANA, PUNJAB
07.2008 - 05.2010

Job KRA:-

(1) Handled Current Sales Team.

(2) Current Account acquisition.

(3) Maintained DCR, taking Proper and timely steps to ensure consistency in per formation.

Achievement

(1) Highest Current Accounts opened in every month.

(2) TOP Performer in every month.

Team Leader

RELIANCE COMMUNICATION BROADBAND DEPARTMENT
LUDHIANA, PUNJAB
07.2006 - 05.2008

Job KRA:-

(1)Managed Landline and Broadband Sales. (2)Managed 20 Sales Sales Officer team.

(3) Maintained DCR, taking Proper and timely steps to ensure consistency in per formation.

Achievement

Got one promotion Sales Officer to Team Leader within one Year.

Education

Bachelor of Arts - NCC A, B, C, A+ Holder With SENIOR UNDER OFFICER

HINDU COLLECGE
Sonipat
04.2003 - 03.2006

MBA - MARKETING & HR

QUEST INFOSYS
PUNJAB TECHNICAL UNIVERSITY JALANDHAR
04.2006 - 04.2009

Skills

Hardworking and Dedicating

Strategy Maker and Good Planner

Expert in Staff Motivation

Spend some precious time with my family.

Sunday time is for My Father, My Mother, My Wife and my two loving Son.

Timeline

Zonal Manager

SATIN CREDIT CARE LTD.
12.2020 - Current

State Head Punjab Haryana

SAIJA FINANCE LTD. NBFC MFI
08.2019 - 12.2020

Cluster Head

CAPITAL TRUST LTD. NBFC MFI
08.2018 - 08.2019

JANA CENTER HEAD

JANA SMALL FINANCE BANK LTD.
05.2016 - 08.2018

Financial Partner (HNI RM )

YES BANK LTD.
04.2015 - 05.2016

Preferred Relationship Manager

HDFC BANK LTD.
09.2012 - 03.2015

Client Relationship Partner

YES BANK LTD.
08.2011 - 05.2012

Associate Relationship Manager

INDUSIND BANK LTD.
05.2010 - 08.2011

TEAM LEADER ( CURRENT ACCOUNT TEAM )

HDFC BANK LTD.
07.2008 - 05.2010

Team Leader

RELIANCE COMMUNICATION BROADBAND DEPARTMENT
07.2006 - 05.2008

MBA - MARKETING & HR

QUEST INFOSYS
04.2006 - 04.2009

Bachelor of Arts - NCC A, B, C, A+ Holder With SENIOR UNDER OFFICER

HINDU COLLECGE
04.2003 - 03.2006
Krishan KumarZonal Head In Satin Credit Care LTD. NBFC MFI