KRISHAN CHAND CHAURASIA
BANKAR
Lucknow,UP
Summary
Dynamic Branch Sales Manager with a proven track record at HDFC Bank, excelling in sales tracking and team development. Achieved significant portfolio growth by implementing innovative strategies and fostering strong client relationships. Skilled in enhancing branch operations and driving business growth through effective communication and leadership.
Qualified Branch Sales Manager with exceptional customer service and consultative sales abilities. Offering strong track record of building loyal customer relationships to create recurring revenue. Adept at developing and implementing policies to drive store effectiveness, demonstrated over 8-year progressive career history.
Experienced with driving sales growth and managing branch operations. Utilizes strategic planning and effective team leadership to achieve sales targets. Track record of improving customer satisfaction and fostering collaborative work environment.
Overview
8
8
years of professional experience
Work History
Branch Sales Manager
HDFC Bank
08.2023 - Current
- Resolved customer complaints to maintain high level of satisfaction.
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
- Managed branch sales, customer service, finances and recordkeeping.
- Built relationships with customers and community to establish long-term business growth.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
Personal Banker
HDFC Bank
12.2021 - 08.2023
- Cross-sold bank products and services to meet customer needs and provide options.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Promoted financial products by maintaining excellent service offering knowledge.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Enhanced client investment portfolios with personalized financial advice and product recommendations.
- Pioneered adoption of new CRM system, enhancing client data management and service personalization.
- Activated new accounts and issued customer identification numbers.
- Maintained customer records and updated account information.
CURRENT ACCOUNT SALES OFFICER
HDFC Bank
01.2018 - 12.2021
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Connected with prospects through trade shows, cold calling and local-area networking.
- Analyzed competitors'' offerings, adjusting sales tactics to maintain a competitive edge.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Education
Master of Arts -
C S J M Kanpur University
Kanpur, India 04.2001 -
Bachelor of Science -
D.D.U Gorakhpur
Gorakhpur, India 04.2001 -
GED -
U.P Board
Gorakhpur, India 04.2001 -
High School Diploma -
U.P Board
Gorakhpur, India 04.2001 -
Skills
Sales tracking
CRICKET
I AM GOOD OPENER
Timeline
Branch Sales Manager
HDFC Bank
08.2023 - Current
Personal Banker
HDFC Bank
12.2021 - 08.2023
CURRENT ACCOUNT SALES OFFICER
HDFC Bank
01.2018 - 12.2021
Master of Arts -
C S J M Kanpur University
04.2001 -
Bachelor of Science -
D.D.U Gorakhpur
04.2001 -
GED -
U.P Board
04.2001 -
High School Diploma -
U.P Board
04.2001 -
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