KRISHNA BASNET CHETRI
FinCrime Analyst
Guwahati
Summary
Dedicated and passionate fraud and financial analyst committed to safeguarding customers' financial assets. Proven expertise in fraud prevention, detection, trust, and safety. Skilled in issue resolution, potential concern identification, risk assessment, and analysis. Excited to bring research-driven insights and innovative strategies to support the mission of preventing financial crime and maintaining operational integrity in the Financial Crime Operations department.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Fincrime Analyst - Investigations | Outbound Fraud Team
Revolut
07.2024 - 10.2024
- Company Overview: Financial technology company
- Contact external banks for recovery and raise UAR for fraud, working closely with the Anti-Money Laundering and Sanctions departments to prevent financial crimes
- Handle inbound queries from banks and regulators regarding fraud reports and prevent fraud from sanctioned countries
- Conduct reviews of sanctions watch list alerts generated by automated transaction filtering, client screening systems, manual reports, or internal referrals
- Document investigation steps performed and rationale for decisions
- Escalate potential sanctions issues or suspicious activity to the Head of Compliance or Money Laundering Reporting Officer
- Review and investigate PEP screening alerts utilizing internal Customer Due Diligence systems and third-party sources
- Assist in the validation of the Sanctions and PEP alert systems and participate in testing new releases or updates of current systems
- Assist Compliance Team Leaders, other teams
- Comply with AML, OFAC/Sanctions requirements, and all internal policies and procedures
- Identify politically related individuals, entities involved in financial crime, and sanctioned or terrorism-related entities from alerts generated by the screening system
- Monitor and review transfers, company/business profiles, and individual profiles to identify unusual or suspicious activity on a daily basis
- Handle sensitive or confidential information with care
- Financial technology company
Fraud Prevention Representative
TTEC
01.2020 - 06.2024
- Company Overview: Customer experience technology and services company
- Acquired training in various work types and software tools at TTEC INDIA, encompassing background checks, social media investigations, account monitoring, payments risk operations, and identity operations
- Performed social media examinations to identify and prevent fraudulent activity, addressed appeal tickets for users excluded from the platform, and managed responsibilities in a client-centric project, specializing in credit card fraud, chargebacks, AML, and KYC
- Conducted comprehensive background checks using investigative methods to identify discrepancies in user information
- Employed dataset analysis of user activity logs for the detection and categorization of fraudulent activities, including charge-backs, collusion, friendly fraud, and money laundering
- Verified payment authenticity and promptly addressed anomalies by actively monitoring real-time queues to pinpoint high-risk transactions within the business portfolio
- Managed and enhanced fraud analysis models to optimize the efficiency and effectiveness of machine learning models, identifying and interpreting existing fraud trends, behaviors, and patterns through the analysis of accounts and transaction data
- Led ID verification training for agents and clients, ensuring adherence to procedures and improving quality scores
- Maintained transparent communication with daily reports and implemented initiatives for ongoing performance improvement
- Managed quality assurance, developed and maintained procedure documentation, and provided regular updates on quality metrics to leadership
- Addressed consistency issues and production deficiencies, enhancing overall efficiency
- Customer experience technology and services company
MIS Executive
Mukand System & Networking Pvt. Ltd.
Guwahati, Assam
01.2016 - 01.2019
- Company Overview: Sector: Telecom
- Ensured accuracy and compliance by promptly verifying and processing project/onsite team bills, resulting in a 95% reduction in billing errors
- Entered and validated budgets in the Oracle system, guaranteeing precise financial data for projects
- Enhanced financial record-keeping accuracy by 90%, meticulously maintaining detailed records of project costs, advances, and reconciliations oversight
- Generated and disseminated daily, weekly, and monthly reports to relevant departments, top management, and clients
- Facilitated effective communication by sharing vital financial insights with concerned departments and top management
- Sector: Telecom
Executive
Pawan Communications Pvt. Ltd.
Guwahati, Assam
01.2013 - 01.2016
- Company Overview: Sector: Telecom
- Enhanced financial efficiency by implementing budget optimization, resulting in a 20% reduction in project expenditures
- Monitored project expenditures, implemented budget optimization for streamlined operations, and achieved zero inefficiencies
- Generated and communicated daily financial reports to relevant departments, showcasing financial transparency and providing timely updates
- Facilitated cross-departmental communication, providing timely project updates for 5 different departments
- Achievement: Improved financial transparency by generating and communicating daily financial reports to relevant departments, facilitating timely project updates across 5 different departments
- Implemented and enforced rigorous quality assurance protocols, navigating challenges to uphold project excellence
- Sector: Telecom
Faculty
Institute of Computer Accountants
Guwahati, Assam
01.2010 - 01.2011
- Company Overview: Sector: Education
- Knowledgeable in mutual funds, equities, derivatives, and commodities markets, as well as technical analysis
- Developed and implemented a dynamic curriculum aligned with current market developments, ensuring students were well-prepared for National Stock Exchange certifications
- Successfully guided 100% students to achieve certification success in the National Stock Exchange Exam, demonstrating a proactive approach to staying abreast of industry trends and fostering student achievement
- Real-world market insights have been included for hands-on learning
- Recognized for improving student pass rates and carrying out engaging risk management training
- Sector: Education
Education
B.Com - Accounts Honors
Gauhati University
01.2008 - 04.2011
Commerce - 10+2
Gauhati Commerce College
01.2006 - 04.2008
Skills
Customer Service
Trust and Safety
Fraud Prevention and Detection
Payment Fraud
AML (Anti-Money Laundering)
KYC (Know Your Customer)
Operations Management
Productivity Enhancement
Quality Enhancement
Data Management
Reporting
ID Verification
Analytical and Logical Thinking
Problem-Solving Approach
Team Management
Microsoft and Google Applications
Risk Assessment
Sanctions Compliance
PEP Screening
Regulatory Compliance
Certification
Anti Money Laundering (AML/CFT) Compliance Requirements, Governance Risk and Compliance GRC, Online Education from Udemy
Accomplishments
- Qualified for Innovator of the Year, 07/01/22 - 07/31/23, For developing manual workflows and flow charts that significantly improved the training process for new batches.
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Fincrime Analyst - Investigations | Outbound Fraud Team
Revolut
07.2024 - 10.2024
Fraud Prevention Representative
TTEC
01.2020 - 06.2024
MIS Executive
Mukand System & Networking Pvt. Ltd.
01.2016 - 01.2019
Executive
Pawan Communications Pvt. Ltd.
01.2013 - 01.2016
Faculty
Institute of Computer Accountants
01.2010 - 01.2011
B.Com - Accounts Honors
Gauhati University
01.2008 - 04.2011
Commerce - 10+2
Gauhati Commerce College
01.2006 - 04.2008