Krishna Maity

• Handled end-to-end recruitment for multiple branches across different locations.
• Actively conducting the recruitment process by posting job ads, organizing resumes, and coordinating the interview schedule.
• Explained job duties, compensation and benefits to potential candidates.
• Assisted with the on-boarding process for new hires.
• Coordinate with hiring managers to understand regional & internal requirements and ensure timely closures.
• Successfully handled bulk and lateral hiring to support business expansion.
• Participated in local job fairs and recruitment events for prospective hiring.
• Provided guidance to junior staff on proper recruitment processes and procedures.
• Managed candidate activity within Applicant Tracking System (ATS).
• Assisted in payroll inputs, attendance tracking and HRMS updates.
• Maintained confidential employee records and personnel files and compliance data.
• Responded to internal and external HR-related inquiries or requests.
• Supported HR manager, such as employee satisfaction surveys, and exit interviews.
• Organizing cultural festive events.

Transition & Change Management

• Played a key role in handling organizational transition, including process.
• Ensured smooth implementation by coordinating with cross-functional teams and minimizing operational disruption.

Audit Management

• Independently handled internal audits including HR audits and IT audits. (CISA)
• Ensured all HR process, documentation, & compliance requirements were audit ready.
• Coordinated with external/internal trainers to ensure effective skill developments.
• Tracked training effectiveness and employee participation

• Assisted with customer requests and answered questions to improve satisfaction.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Greeted customers, answered general questions and directed to appropriate locations.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Responded to customer inquiries via phone, email, and in person.
• Managed company calendar and scheduled events.
• Monitored reception area to provide consistently safe, hazard-free environment for customers.
• Performed basic bookkeeping tasks and issued invoices as needed.
• Managed incoming and outgoing mail, courier services, and other correspondence.
• Elite Wealth is a financial services company that helps individuals and businesses grow their wealth.

• Responding to customer questions and concerns via phone.
• Identifying and resolving customer issues efficiently and effectively.
• Understanding customer needs and recommending appropriate solutions.
• Allsec Technologies is a global leader in outsourcing solutions, with over two decades of experience providing world-class HR and payroll services, customer experience management (CXM), technical support, fraud prevention, and compliance services.