Kritteka Rastogi
Mohali
Summary
Expert In Sales bringing 10+years of expertise in the Fitness and Wellness Industry. Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service.
Overview
16
16
years of professional experience
Work History
Study Visa Counselor
Daffodils study abroad pvt ltd
Patiala
11.2022 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
10+ Years in Sales as a Freelancer
Nutrition 7 (Fitness Industry)
Mohali
11.2012 - Current
- Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
- Educated customers on available processes and services.
- Maintained friendly and professional customer interactions.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
- Identified and capitalised on profit generating opportunities while managing payroll, budgets, business plans, profits, costing and expenses.
- Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies.
- Collected customer and market feedback and reported information to company leadership.
- Planned and executed promotional in store events to increase business and sales revenues.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Created and directed sales team training and development courses.
- Boosted team morale and overall sales volume by creating incentivising sales contests.
Student Counsellor
East Mohali
Mohlai
10.2010 - 10.2012
- Represented the views of students on matters relating to the student learning experience.
- Appropriately referred students to other services inside and outside the university to best meet their needs.
- Led group counseling activities and meetings, continuing student development and growth through a safe space to talk.
- Encouraged students to persevere with difficult tasks to prepare for later learning.
Inbound call representative in sales
Competent synergies
Mohlai
01.2009 - 08.2010
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
- Handled [Number] of inbound calls per day.
Education
Graduate - Arts
Punjab Universtry
Chandigarh2008
Skills
- Maintaining purchase and sales ledgers
- Sales trend forecasting
- Sales forecasting
- Sales forecasting and analysis
Education
other
Timeline
Study Visa Counselor
Daffodils study abroad pvt ltd
11.2022 - Current
10+ Years in Sales as a Freelancer
Nutrition 7 (Fitness Industry)
11.2012 - Current
Student Counsellor
East Mohali
10.2010 - 10.2012
Inbound call representative in sales
Competent synergies
01.2009 - 08.2010
Graduate - Arts
Punjab Universtry
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