Kulpreet Kaur

• Resolved passenger conflicts and medical emergencies during flights.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Handled medical emergencies calmly and professionally, administering first aid as needed to maintain passenger wellbeing.

• Handled aircraft emergencies like bomb threat.