MANPREET SINGH
Amritsar
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
LINE CHECK CABIN CREW
SPICEJET LTD
NEW DELHI
09.2011 - 02.2024
- line check cabin crew is responsible for flight Audits. In-Flight checks for all crew. Pre flight briefings and de briefings.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Guest Service Agent
KINGFISHER AIRLINES
NEW DELHI
08.2010 - 09.2011
- Investigated guest complaints and utilized critical thinking to foster expedient resolution.
- Greeted guests with a friendly and welcoming attitude.
- Managed guest check-in and check-out procedures, reservations and payments.
- Responded to guests, including email, telephone, and in-person inquiries.
Education
Bachelor of Arts - Fine Arts
DELHI UNIVERSITY
NEW DELHI04-2009
Skills
- Client Relationship Management
- Listening Skills
- Training & Development
- Fluent in English, Hindi, Punjabi
- Analytical and Critical Thinking
- First Aid/CPR
- Decision-Making
- Issue Resolution
Accomplishments
- SPICY FIT STAR
- BEST SUPPORTIVE STAR
- CREW OF THE MONTH
- BEST GROOMING OF THE MONTH
- COVER MODEL FOR IN-FLIGHT MAGAZINE (DEC 2013 EDITION)
- FRANKFINN MR. SINGH INTERNATIONAL 2007-2009 BEST PHOTOGENIC FACE OF THE YEAR
Timeline
LINE CHECK CABIN CREW
SPICEJET LTD
09.2011 - 02.2024
Guest Service Agent
KINGFISHER AIRLINES
08.2010 - 09.2011
Bachelor of Arts - Fine Arts
DELHI UNIVERSITY
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