Highly Motivated Branch Management Professional With 8 Years Of Experience In Marketing, Sales, Operations & Services.
Overview
8
8
years of professional experience
Work History
Business Devlopment Manager
Vedantu Innovation Pvt Ltd
Muzzafarpur
11.2023 - Current
Heading the Admission Part at the center for the sales growth
Heading the service portion's well as the operations part of the center
Handling the manpower at the center and recruiting new one as per the need
Identified new customers through pipelining, pre-qualification and territory analysis and management.
Oversaw regional and local sales managers and staff.
Conducted market research and reported on competitors.
Assistant Branch Manager
Aakash Institute(Balajee Education Pvt.Ltd.)
Patna
03.2018 - 08.2023
Heading the Admission part at the centre for Sales Growth Heading the Service portion of the Centre for Student satisfaction Looking after the Infrastructure & Operations of the centre Looking after the Overall Management of the Centre Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations Conduct the review of various different reports and communicating any trends and/or concerns to the management team Focus on compliance strategies and issues with the management team to foster the development of a compliance culture
Assist in the negotiation and resolution of significant customer issues
Ensure necessary due diligence (i.e Accuracy of information to support the accuracy of all customer activities, i.e.Know Your Customer, etc)
Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Planned work schedules to maintain adequate staffing levels.
Relationship Manager Cum Class Co-ordination
Made Easy Education Pvt Ltd
Patna
09.2015 - 12.2017
Assist the Branch Manager by working on the assigned Projects and by making recommendations to improve Branch Operations and Development
Co-ordinate and assist with the Academics through proper planning and Management
Co-ordinate daily routines, planning and execution of tests, maintenance of BPR
Visiting the Colleges, interacting with the Principles and their Recruitment Cell Head for the Branding and the Promotion Purpose.
Advised and counseled customers on financing and related matters, courteously educating clients and responding to inquires.
Education
BBA: Marketing And Management - Marketing Management And Research
Anugrah Narayan Singh College, Magadh University - Patna
Patna
07-2015
CBSE: Class XIIth -
DAV PUBLIC SCHOOL - Patna
Patna
05-2011
CBSE: Class Xth -
DAV PUBLIC SCHOOL - Patna
Patna
05-2009
Skills
Relationship Building & Management
Resource Management
Staff Development
Customer Retention
Operations Management
Training and Mentoring
Customer Acquisition
Affiliations
Big Bazaar, 45 Days, Project on Consumer Buying Behaviour and Satisfaction Analysis of consumer behavior towards needs and want & their satisfaction. Research methodology used: survey through questionnaire.
Mahindra & Mahindra four wheelers, 28 Days, Project on Consumer Satisfaction. Analysis of consumer satisfaction towards product, services & advertisement. Research methodology used: survey through questionnaire.